Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Katie Russell

Grand Forks

Summary

Dynamic Quality Manager with extensive experience at BioLife Plasma Services, excelling in regulatory compliance and quality assurance. Proven track record in enhancing operational standards through data analysis and effective problem-solving. Skilled in SOP development and quality training, fostering a culture of continuous improvement and meticulous attention to detail.

Overview

17
years of professional experience

Work History

BioLife Plasma Services
Grand Forks

Internal Auditor (PQAG)
05.2022 - 10.2025

Job overview

  • Executed 5-6 on-site audits each year at BioLife centers throughout the network for the Plasma Quality Assessment Group (PQAG), while managing the Grand Forks BioLife Quality Department.
  • Executed comprehensive desk assessments prior to two-day on-site audit activities.
  • Reviewed documentation for accuracy and completeness during audits.
  • Detected discrepancies through comprehensive analysis of records.
  • Assembled preliminary reports detailing audit findings, and distributed reports promptly to the PQAG team for peer review post-audit.

Biolife Plasma Services
Grand Forks

Quality Manager
03.2015 - 10.2025

Job overview

  • Evaluated all operational records to verify completeness, accuracy, and compliance with cGMP requirements.
  • Maintains center compliance with federal, state, local, and company-specific regulations regarding product quality, employee safety, and donor safety.
  • Verifies SOP currency and oversees staff adherence to routine tasks via direct observation.
  • Tracked deviations and trends in operational procedures using established reporting mechanisms.
  • Communicated errors, deficiencies, and discrepancies to center management and Regional Quality Manager.
  • Analyzed observations and investigations using DMAIC tools to enhance compliance with quality standards.
  • Managed periodic inspections in collaboration with regulatory agencies like EMA, FDA, CLIA, PPTA
  • Facilitated employee development and delivered constructive feedback within quality department.
  • Delivers feedback throughout recruitment process for quality department personnel, encompassing performance evaluations and merit increases.

Biolife Plasma Services
Grand Forks

Plasma Center Technician
06.2008 - 03.2015

Job overview

Various roles are held within the center involving the plasma collection process, donor screening, and sample processing, such as:

  • Medical Historian
  • Plasma Center Technician (PCT)
  • Senior PCT
  • Advanced PCT
  • Lead Technician

Designated as Quality Lead Technician (QLT) in 2011, enabling QA training and assisting Quality Manager with comprehensive quality tasks while continuing operational duties.

Education

University of Phoenix

Associate of Arts from Business Management
05-2013

Skills

  • Quality assurance
  • Regulatory compliance
  • Auditing procedures
  • SOP development
  • Data analysis
  • Continuous improvement
  • Time management
  • Risk management
  • Document control
  • Problem solving
  • Attention to detail
  • Quality training
  • SOP review
  • Quality management systems

Timeline

Internal Auditor (PQAG)

BioLife Plasma Services
05.2022 - 10.2025

Quality Manager

Biolife Plasma Services
03.2015 - 10.2025

Plasma Center Technician

Biolife Plasma Services
06.2008 - 03.2015

University of Phoenix

Associate of Arts from Business Management
Katie Russell