Katie Sanchez
Lubbock,US
Summary
I am known for my meticulous attention to detail, strong work ethic, and ability to work well with others. With expert healthcare knowledge, clear verbal and written communication skills, and sound clinical judgment, I am team-oriented and dependable. Attentive and focused healthcare professional with 170+ hours of practical experience in a clinical setting due to nursing school. All aspects of basic patient care, including assessments, treatment, and health education, are well-understood. Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
University Medical Center, UMC
05.2023 - 09.2023
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Upheld infection control and prevention policies across different patient-facing areas.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Hostess
LongHorn Steakhouse
04.2020 - 10.2022
- Kept up to date on the menu and special offers, recommending specific items based on customer preferences and food allergies
- Was frequently complimented by customers for going above and beyond my normal responsibilities
- Assisted customers in placing orders, explained menu items, and suggested appropriate alternatives for customers with food allergies
- Maintained table settings by promptly and courteously removing courses, replacing utensils, and refilling beverages
- Replenished food and other supplies, including paper products and canned goods to keep the pantry well-stocked during busy periods
- Kept a high level of cleanliness and sanitation
- Worked closely with managers and kitchen staff to provide excellent, up-to-date customer service
- Greeted regular customers and maintained relationships with them.
Hostess
Pacific Table, Fort Worth
05.2019 - 08.2020
- Assigned work tasks and coordinated the activities of dining room personnel to provide prompt, courteous service to patrons
- Maintaining accurate waitlist quotes while efficiently directing the seating of guest parties
- Oversaw the dining area with natural leadership abilities and organizational strategies focused on balancing guest and business needs
- Customer questions about hours, seating, and reservation information were answered by me
- Provide high-end customer service to waiting guests through entertainment and conversation, while also handling customer complaints and concerns in a professional and courteous manner
- Excellent communication, coordination, planning, and customer service skills are demonstrated by me
- Kept track of reservations, alerted servers and managers when large groups arrived, and set up seating
- Other hostesses were under my supervision.
Education
Bachelor of Science - Nursing
Texas Tech University Health Sciences Center
Lubbock, TX12.2024
Skills
- Grooming and Bathing Assistance
- Supporting Personal Needs
- Responding to Emergencies
- Companionship and Emotional Support
- Recording Vital Signs
- Documenting Behaviors
- Interdisciplinary Communication
- Active Listening
- Performing Patient Intakes
- General Housekeeping Abilities
- Feeding Assistance Expertise
- Mobility Assistance Needs Understanding
Certification
First Aid/CPR Certified
Basic Life Support (BLS) Certification 2022-Present
Certified Nursing Assistant in the state of Texas.
Timeline
Certified Nursing Assistant
University Medical Center, UMC
05.2023 - 09.2023
Hostess
LongHorn Steakhouse
04.2020 - 10.2022
Hostess
Pacific Table, Fort Worth
05.2019 - 08.2020
Bachelor of Science - Nursing
Texas Tech University Health Sciences Center
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