Katie Schmitz
Queen Creek
Summary
Results-driven Development Manager leading projects to completion with efficiency and productivity. Delivered successful outcomes through strategic planning, team leadership, and agile methodologies. Focused on fostering collaboration and innovative solutions to enhance project success.
Overview
13
13
years of professional experience
Work History
Leadership Development Manager
BioLife Plasma Services
06.2021 - Current
- Led the development and execution of the Peer Coaching Program to strengthen leadership capability across the Center Leader network.
- Supported enterprise-wide leadership development for new Center Managers, advancing coaching strategies, operational readiness, and bench strength across BioLife.
- Partnered with cross-functional leaders to assess performance gaps, develop strategic action plans, and improve outcomes in underperforming locations.
- Drove New Center Launch Strategy by coordinating cross-functional teams to improve launch efficiency, staffing readiness, and first-year operational performance.
- Implemented BioLife Service Vitals, Best Demonstrated Practices, and Launch Playbooks to enhance operational excellence with new center leadership teams.
- Provided strategic oversight for new center onboarding, readiness assessments, and governance processes to ensure successful operational turnover and ramp execution.
- Supported center leadership capability, new center launches, and cross-functional process improvement across BioLife network.
Plasma Center Group Manager
BioLife Plasma Services
Mesa
03.2019 - 06.2021
- Managed operations of the Phoenix area plasma collection facilities, including financial, marketing, administrative, regulatory, quality, personnel, and facilities management functions.
- Supervised daily functions and staff activities across departments to enhance operational efficiency.
- Oversaw openings of Mesa, Phoenix, Tempe, and Avondale, AZ BioLife Centers.
- Oversaw more than 180 direct reports, ensuring effective team collaboration and communication.
- Led successful PAI-FDA, EMA, PQAG, CLIA, and PPTA audits.
- Coached new Center Managers into their roles.
- Developed staff into Operational Leadership roles.
- Mentored multiple Center and Assistant Managers across the network.
Center Manager
BioLife Plasma Services
Ames
08.2016 - 02.2019
- Managed the operations of the plasma collection facility, including financial, marketing, administrative, regulatory, quality, personnel, and facilities management functions.
- Supervised daily functions and staff activities across departments, enhancing operational efficiency.
- I supervised the daily functions and staff activities across departments to optimize operational efficiency.
- Coached and developed staff into Operational Leadership roles.
- Mentored multiple Center and Assistant Managers across the network.
- Identified and developed talent within center, fostering staff growth and capability.
Assistant Manager
BioLife Plasma Services
Ames
02.2015 - 07.2016
- Supported center manager and management team in achieving production and cost goals, ensuring compliance with regulatory and quality standards.
- Assisted center manager with administrative, regulatory, quality, personnel, and facilities management functions to maintain operational efficiency.
Center Supervisor
BioLife Plasma Services
Ames
04.2013 - 01.2015
- Directed daily activities to ensure operational efficiency.
- Ensured compliance with rules, regulations, and practices to maintain safety for products, donors, and employees.
- Worked with the Quality Department to investigate any infractions that would lead to a substandard product being released.
- I worked with the Quality Department to investigate any infractions that would lead to a substandard product being released.
Plasma Center Technician
BioLife Plasma Services
Ames
01.2013 - 04.2013
- Complied with federal regulations and standard operating procedures.
Education
Bachelor of Science - Anthropology
Iowa State University
Ames, IASkills
- Strategic development
- Leadership training
- Team leadership
- Cross-functional teamwork
- Operational improvement
- Compliance management
- Quality control
- Issue resolution
- Employee Engagement
- Customer Focused
- Quality Driven
- Constant Learner
- Strong Work Ethic
- Professional
Timeline
Leadership Development Manager
BioLife Plasma Services
06.2021 - Current
Plasma Center Group Manager
BioLife Plasma Services
03.2019 - 06.2021
Center Manager
BioLife Plasma Services
08.2016 - 02.2019
Assistant Manager
BioLife Plasma Services
02.2015 - 07.2016
Center Supervisor
BioLife Plasma Services
04.2013 - 01.2015
Plasma Center Technician
BioLife Plasma Services
01.2013 - 04.2013
Bachelor of Science - Anthropology
Iowa State University