Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Katie Schulte

Summary

Diligent professional with a solid background in managing operational workflows and leading teams effectively. Proven ability in maintaining high productivity levels and resolving conflicts promptly. Demonstrated skills in team leadership and operational management. Works well under high pressure while maintaining proper protocols. Proactive in attention to detail and time management.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Starbucks
01.2024 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.

General Manager

Caribou Coffee
07.2020 - 12.2023
  • Managed budget implementations, employee reviews, training, schedules, and customer connections.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated a friendly, safe, and healthy working environment.

Training Manager

Caribou Coffee
07.2020 - 12.2023
  • Trained upcoming general managers on standard operating procedures and expectations.
  • Established a culture of continuous learning, promoting professional development opportunities for all employees across the organization.
  • Communicated all learning and performance objectives, schedules, and training assessments to upper management.

Education

Undergrad - Cardiovascular Sonography

Southeast Technical Institute
Sioux Falls, SD
05-2026

High School Diploma -

Watertown Highschool
Watertown, SD
05-2018

Skills

  • Workplace safety
  • Training and mentoring
  • Customer-oriented
  • Team development
  • Inventory control and record keeping
  • Conflict resolution techniques
  • Team leadership
  • Positive attitude
  • Creative problem solving

Accomplishments

  • Effectively operated multiple businesses.
  • Trained a wide variety of staff across the Sioux Falls district.

Certification

Servsafe

Certified Nursing Assistant [2021-2023]

ARDMS SPI Certified

American Red Cross BLS CPR Certified

Timeline

Shift Supervisor

Starbucks
01.2024 - Current

General Manager

Caribou Coffee
07.2020 - 12.2023

Training Manager

Caribou Coffee
07.2020 - 12.2023

Undergrad - Cardiovascular Sonography

Southeast Technical Institute

High School Diploma -

Watertown Highschool

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