Katie Shannon
Western Springs,IL
Summary
Collaborative leader with dedication to partnering with coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings. Proficient in using independent decision-making skills and sound judgement to positively impact company success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
CorePower Yoga - Studio Manager
CorePower Yoga
Western Springs, IL
07.2018 - Current
- Selected by CorePower corporate office to manage all aspects of the Elmhurst IL. studio. Oversaw 30% increase in membership and 35% increase in class pack users
- Promoted to manager of Hinsdale CorePower studio. Oversaw 40% increase in memberhship and 35% increase in class package users through successful care directed at all aspects of the client experience
- Manage all aspects of the studio business consisting of approximately 500 registered members including coordination of 35 instructors, 15 additional staff members, and the business of merchandise sales
- Conduct all interviews and make final hiring and firing decisions for all 50 staff members and conduct regular performance reviews for all staff members
- Responsible for troubleshooting any and all customer service, staffing, supply, merchandise, computer and physical studio management issues that arise
- Coordinate all aspects of the relationship between the local studio operations and the corporate head offices
- Drive business development strategies in cooperation with the corporate office to increase studio visibility and to promote the brand
- Manage all technical aspects of the physical operation from security cameras and high-tech sound system to the operation of the staff kitchen
Licensed Realtor
Coldwell Banker Homes Realty
Western Springs, IL
02.2018 - Current
- Drive pricing strategies by researching and explaining comparable sales
- Manage all aspects of marketing homes including advertisements, staging, open houses and online advertising platforms
- Organize all components of the sale process including inspections, appraisals and surveys to conducting sale negotiations
- Manage all advertising efforts to promote broker services in a competitive enviornment
Studio Coordinator
CorePower Yoga
Hinsdale And La Grange, IL
06.2015 - 06.2018
Lead Yoga Instuctor
CorePower Yoga
Hinsdale, Elmhurst, La Grange, Oak Park, IL
01.2012 - 01.2015
Program Director
Excellcare Inc.
Northbrook, IL
1994 - 2000
- Supervised program staff, managing and evaluating performance to provide high quality services to program participants
- Provided ongoing direction and leadership for program operations
- Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission
- Managed rehabilitation team including physical, occupational and respiratory therapists
- Facilitated positive and productive communication between rehabilitation teams and patients, nurses, nursing assistants, doctors, administration, social work and families
- Scheduled and supervised staff meetings, updated patients progress and ensured proper discharge care
- Conducted strategic marketing including community outreach and analysis for productivity reports
Education
Master of Science - Speech-Language Pathology
University of Illinois At Urbana-Champaign
Champaign, IL05-1993
Bachelor of Arts - Speech Communication
University of Illinois At Urbana-Champaign
Champaign, IL05-1990
Skills
- Client-Focused Service
- Resource Coordination
- Assignment Delegation
- Scheduling and Coordinating
- Administrative Support
- Operations Management
Certification
- Licensed Realtor
- 300 HR Yoga Alliance Certified
Timeline
CorePower Yoga - Studio Manager
CorePower Yoga
07.2018 - Current
Licensed Realtor
Coldwell Banker Homes Realty
02.2018 - Current
Studio Coordinator
CorePower Yoga
06.2015 - 06.2018
Lead Yoga Instuctor
CorePower Yoga
01.2012 - 01.2015
Program Director
Excellcare Inc.
1994 - 2000
Master of Science - Speech-Language Pathology
University of Illinois At Urbana-Champaign
Bachelor of Arts - Speech Communication
University of Illinois At Urbana-Champaign