Katie Shoemaker
Mesa,AZ
Overview
1
1
Certification
2
2
years of professional experience
Work History
PM Shiftleader
Chick-fil-A
Mesa, Arizona
07.2024 - Current
- Resolved customer complaints by providing effective solutions promptly.
- Monitored compliance with food safety regulations during operations.
- Led training sessions for new team members on operational procedures.
- Facilitated communication between front-line staff and upper management.
- Provided guidance to team members regarding tasks assigned to them.
Physical Therapist Technician
Othopedic Physical Therapy
Mesa, Arizona
01.2026 - Current
- Assisted physical therapists with treatments by preparing equipment and helping patients move to different positions during exercises.
- Educated patients on exercises and proper body mechanics for rehabilitation.
- Provided therapeutic modalities such as ultrasound, electrical stimulation and hot and cold packs according to therapist protocols.
- Prepared treatment areas by cleaning and organizing equipment and supplies.
- Cleaned medical equipment after each use following established procedures for sterilization or disinfection.
- Performed administrative tasks such as scheduling appointments, documenting patient information and filing insurance forms.
Medical Records Specialist
MH7
Phoenix, Arizona
07.2026 - Current
- Managed patient records using electronic health record systems.
- Organized and maintained physical and digital medical records efficiently.
- Processed requests for copies of patient medical files within designated timeframes.
- Pulled patient records and transferred information to appropriate parties.
- Responded to inquiries regarding medical records from patients and providers.
- Retrieved medical charts for healthcare staff for filing in medical records.
- Obtained information by contacting appropriate personnel or patients.
Education
High School Diploma -
Mountain View Highschool
Mesa, AZ05-2026
Some College (No Degree) - Physical Therapy
Maricopa Community Colleges, Mesa Community College
Mesa, AZ09-2026
Certification
- OSHA certification
- Food Handlers' Permit
- Sports Medicine Certification
- First Aid Certfication
- CPR Certification
Timeline
Medical Records Specialist
MH7
07.2026 - Current
Physical Therapist Technician
Othopedic Physical Therapy
01.2026 - Current
PM Shiftleader
Chick-fil-A
07.2024 - Current
High School Diploma -
Mountain View Highschool
Some College (No Degree) - Physical Therapy
Maricopa Community Colleges, Mesa Community College