KATIE SKEVINGTON
Carlsbad,CA
Summary
With experience in roles ranging from server to assistant general manager, I bring a blend of customer service, leadership and teamwork. I am eager to contribute my skills to a positive work environment that challenges me and offers opportunities to connect with great people.
Overview
4
4
years of professional experience
Work History
Server
Hooked on Sushi
11.2024 - Current
- Managed multiple tables and guest needs simultaneously in a fast-paced environment.
- Delivered food and drinks to tables in a prompt and efficient manner, maintaining attention to detail.
Hostess
333 Pacific
05.2024 - Current
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Head Hostess
Draft Republic
05.2023 - 08.2023
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
Intern
Intelligence Driven Advisors
05.2023 - 08.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Interacted with clients by phone, email or in-person to provide information
Assistant General Manager
Shake Smart
01.2023 - 05.2023
- Promoted from Team Manager to Shift Lead to Assistant General Manager within the first month of employment.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
Food Runner
Original Pancake House
06.2021 - 11.2021
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
Education
Bachelor of Science - Psychology
Texas Christian University
Fort Worth, TX05-2026
High School Diploma -
Tahoma High School
Maple Valley, WA06-2022
Skills
- Detail Oriented
- Effective Multitasking
- Customer Service
- Patience and Empathy
- Guest Relations
- Exceptional Communications
Honors/Awards
Club Volleyball (2016 - 2021)
- Team Captain (Every year played)
- MVP (2016 - 2020)
Varsity Volleyball (2018 - 2021)
- Most Spirited (2018)
- Team Captain (2018, 2020, 2021)
- MVP (2022)
- State Champions (2019)
Timeline
Server
Hooked on Sushi
11.2024 - Current
Hostess
333 Pacific
05.2024 - Current
Head Hostess
Draft Republic
05.2023 - 08.2023
Intern
Intelligence Driven Advisors
05.2023 - 08.2023
Assistant General Manager
Shake Smart
01.2023 - 05.2023
Food Runner
Original Pancake House
06.2021 - 11.2021
Bachelor of Science - Psychology
Texas Christian University
High School Diploma -
Tahoma High School
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