Summary
Overview
Work History
Education
Skills
Timeline
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Katie South Dering

Wilkesboro,NC

Summary

Hardworking and passionate job seeker with a strong knack for organization, seeking to secure an entry-level Medical Billing position. Dedicated to contributing to the success of the team and helping achieve company goals. Excited to bring enthusiasm and drive to make a positive impact in a dynamic work environment.

Overview

7
7
years of professional experience

Work History

Medical Billing Associate

Prism Medical Supplies
05.2024 - Current
  • Partnered with billing analyst department to investigate and remedy any gross margin trend issues.
  • Adhered to established standards to safeguard patients' health information.
  • Prepared billing statements for patients and verified correct diagnostic coding.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
  • Reviewed patient diagnosis codes to verify accuracy and completeness.
  • Filed and updated patient information and medical records.
  • Verified insurance of patients to determine eligibility.

KNOWLEDGE SUPPORT PROFESSIONAL

LOWE’S
11.2017 - 09.2023
  • Provide courteous, timely, and effective assistance to customers via various channels (phone, email, chat, text).
  • Address customer inquiries, concerns, or issues professionally and empathetically.
  • Document customer interactions and issue resolutions accurately.
  • Proficiently execute product sales transactions and proficiently process customer orders
  • Played a pivotal role in successfully implementing and launching the text department.
  • Initiated and implemented process improvements
  • Categorized and tagged information to enhance searchability and usability
  • Provided exceptional customer support, consistently achieving a 100% customer satisfaction rating.

Education

Associate of Applied Science - Medical Assisting

Wilkes Community College
Wilkesboro, NC
05.2016

Skills

  • Organizational abilities
  • Claims review
  • Teamwork and Collaboration
  • Records Management
  • Multitasking and Organization
  • Claims Processing
  • Customer Service
  • Insurance Verification
  • Medical Billing
  • Medical claims submission
  • Work Prioritization
  • Insurance claims processing
  • ICD-10 Coding
  • Accounts receivable management
  • HIPAA Compliance

Timeline

Medical Billing Associate

Prism Medical Supplies
05.2024 - Current

KNOWLEDGE SUPPORT PROFESSIONAL

LOWE’S
11.2017 - 09.2023

Associate of Applied Science - Medical Assisting

Wilkes Community College

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Katie South Dering