Katie Stewart
Gainesville
Summary
Experienced in parts management with a focus on inventory control and order processing. Developed strong vendor relationships to ensure timely delivery of parts, while maintaining accuracy in invoicing and damage assessment. Collaborated with team members to meet project deadlines and improve customer service processes, resulting in enhanced operational efficiency. Demonstrated ability to manage returns effectively, maintaining credits under 30 days and ensuring customer satisfaction through exceptional service.
Overview
7
7
years of professional experience
Work History
Parts Manager
Classic Collision
Gainesville
05.2022 - 05.2025
- Developed and maintained positive working relationships with vendors.
- Ensured accuracy in order processing and invoicing procedures.
- Damage assessed and mirror matched all incoming parts.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Ran return report daily and maintained all return credits under 30 days.
Customer Service Representative
Trimark Properties
Gainesville
04.2021 - 04.2022
- Provided exceptional customer service to ensure customer satisfaction.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Conducted multiple property walks every day to ensure upkeep of residential areas.
- Sent out renewal deadlines to all tenants and answered any follow up questions.
Formalwear Manager
Tailored Brands Inc.
Gainesville
01.2018 - 03.2022
- Collaborated with clients on special events such as custom-made garments for clients.
- Evaluated customer service practices to ensure that they meet standards set by the organization.
- Analyzed market trends to identify most popular styles of formal wear.
- Operated cash registers accurately and efficiently during peak hours of business.
- Answered incoming calls promptly and professionally while providing assistance as requested.
- Provided training sessions for new employees regarding operating procedures of the store.
- Managed inventory and supplies to ensure materials were available when needed.
Education
High School Diploma -
Santa Fe High School
Alachua05-2009
Skills
- Inventory management
- Order processing
- Vendor relations
- Damage assessment
- Parts ordering
- Customer service
- Employee training
- Operations Management
- Invoice processing
- Purchasing strategies
- Returns processing
- Inventory auditing
- Trained on CCC
- Interpersonal communication
References
References available upon request.
Timeline
Parts Manager
Classic Collision
05.2022 - 05.2025
Customer Service Representative
Trimark Properties
04.2021 - 04.2022
Formalwear Manager
Tailored Brands Inc.
01.2018 - 03.2022
High School Diploma -
Santa Fe High School