Katie Sullivan
Crescent City,CA
Overview
22
22
years of professional experience
Work History
Student Activity Monitor
Del Norte County Unified School District
Mary Peacock
08.2023 - Current
- Monitor student behavior during recess periods to ensure safety and acceptable conduct
- Establish anda implement standards of behavioral acceptance and ensure that each student follows it
- Improved playground safety by consistently monitoring student interactions and addressing potential conflicts.
- Managed emergency situations calmly and efficiently, minimizing risk factors for injury or distress on the playground.
- Maintained a clean and organized outdoor play area, allowing for safe movement and accessibility for all students.
- Promoted a positive recess environment, ensuring all students had access to engaging activities and social opportunities.
Receptionist/Medical Biller and Coder
Pacific Vision Medical Center
Crescent City, CA
01.2014 - 03.2014
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Office Manager
Seawood Village Apartments
Crescent City, CA
06.2009 - 04.2012
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Coordinated with maintenance staff to quickly resolve repair requests, minimizing tenant inconvenience.
- Managed property financial records by collecting rent from 280 tenants and reconciling monthly accounts payable and receivable.
Retail Clerk
Pacific Drug
Crescent City, CA
05.2002 - 06.2007
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and friendly service at the checkout.
- Helped customers complete purchases and find items.
- Processed returns and exchanges swiftly, maintaining customer satisfaction while adhering to store policies.
- Developed strong relationships with customers by delivering exceptional service and addressing their needs efficiently.
- Ensured accurate cash handling procedures were followed during transactions, minimizing errors and discrepancies.
Timeline
Student Activity Monitor
Del Norte County Unified School District
08.2023 - Current
Receptionist/Medical Biller and Coder
Pacific Vision Medical Center
01.2014 - 03.2014
Office Manager
Seawood Village Apartments
06.2009 - 04.2012
Retail Clerk
Pacific Drug
05.2002 - 06.2007