Katie Swagger
Colorado Springs,CO
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Short term rental housekeeper
Self employed
Colorado Springs, US
04.2023 - Current
- Attention to detail
- Able to communicate through email regarding guests needs
- Flexibility in scheduling
- Coordinated timing
- Cleaned guest rooms to maintain high standards of hygiene and comfort.
- Managed laundry operations
E-Commerce Manager
King Soopers
Colorado Springs, US
10.2016 - 03.2023
- Implemented customer feedback mechanisms to gather insights for improvements.
- Trained and developed the growth of all newly hired management as district trainer
- Coached, developed and motivated team to achieve revenue goals
- Built sales forecasts and schedules to reflect desired productivity targets
- Participated in Multiple location enhancement and training
- Oversaw order fulfillment processes, ensuring timely delivery to customers.
Server / Bartender / Manager
Beau's Roadhouse
10.2015 - 09.2016
- Managed inventory and ordering for the restaurant and bar
- Assisted in training new servers on restaurant procedures.
- Provided excellent customer service in a fast-paced dining environment.
Server
Old Chicago
09.2014 - 09.2015
- Assisted in training new servers on restaurant policies and procedures.
- Multitasking between guest needs and server support
- Provided excellent customer service in a fast-paced dining environment.
Server
Broadmoor - The Golden Bee
Colorado Springs, Colorado
08.2014 - 02.2015
- Trained in fine dining
- Exceptional customer service
- Demonstrated accuracy and attention to detail
Education
High school diploma -
Vista Ridge High School
Skills
- Retail sales
- E-Commerce
- Bartending and serving experience
- Communication skills
- Management
- Leadership
- Order fulfillment
- Attention to detail
- Problem solving
- Effective communication
- Hospitality background
- Detail-oriented
- Customer service
- Multitasking and organization
- Adaptability
- Time management
Certification
- Bartender License
- Food Handler Certification
- Driver's License
Additional Information
Proficient in customer retention, Maintained a high level of customer service, Attention to accuracy, Self-motivated and organized, Able to take initiative and prioritize
Personal Information
Work Permit: Authorized to work in the US for any employer
Computer And Miscellaneous Skills
- MS Word
- Outlook
- POS
- Excel
Timeline
Short term rental housekeeper
Self employed
04.2023 - Current
E-Commerce Manager
King Soopers
10.2016 - 03.2023
Server / Bartender / Manager
Beau's Roadhouse
10.2015 - 09.2016
Server
Old Chicago
09.2014 - 09.2015
Server
Broadmoor - The Golden Bee
08.2014 - 02.2015
High school diploma -
Vista Ridge High School