Katie Tetrault
Missouri City
Summary
Dedicated and reliable professional with a strong work ethic and commitment to delivering results. Known for dependability, always ready to take on new challenges and contribute to a positive team dynamic. Foster effective collaboration and open communication within the workplace.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Store Manager
Goodwill Industries Of Houston
Missouri City, TX
12.2025 - Current
- Oversaw daily store operations, ensuring optimal inventory management and customer service standards.
- Trained and developed team members on sales techniques and product knowledge to enhance performance.
- Implemented merchandising strategies to maximize product visibility and drive sales growth.
- Analyzed sales data to identify trends, adjusting stock levels to meet customer demand effectively.
- Managed scheduling and staffing to optimize labor costs while maintaining service excellence.
- Conducted regular audits of store processes, improving efficiency and compliance with company policies.
Production Manager
Goodwill Industries Of Houston
Missouri City, TX
12.2024 - 12.2025
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
Assistant Manager
Goodwill Industries Of Houston
Missouri City, TX
09.2024 - 12.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Assistant Manager
Portara
Pearland, TX
01.2024 - 07.2024
- I was the assistant manager and in charge of the servers and kitchen crew
Shift manager
Goodwill Industries
Houston, TX
06.2021 - 01.2023
- I started as a cashier and work hard to become a manager within three months
- I handled customers, money, phone calls, and a lot of cleaning
Education
Bachelor's degree - Behavioral science
University of Houston, Clear Lake
Houston, TXAssociates degree - Behavioral science
San Jacinto College
Pasadena, TX05.2022
Skills
Oversaw daily operations and staff management to enhance team performance
Oversaw team operations, ensuring efficient workflow and task completion
Executed strategic initiatives to enhance operational efficiency
Supported food safety initiatives by monitoring compliance with health regulations and standards Assisted in training staff on proper food handling techniques to minimize risks Contributed to maintaining a clean and organized kitchen environment to promote food safety
Certification
- TABC Certification
- Food Handler Certification
Affiliations
- Phi theta kappa member
- August2021 to Present
- Phi theta kappa is an honors program for the top students in colleges and universities. They come together to assist the community in any way possible. I’ve also received a few scholarships through the program.
Timeline
Store Manager
Goodwill Industries Of Houston
12.2025 - Current
Production Manager
Goodwill Industries Of Houston
12.2024 - 12.2025
Assistant Manager
Goodwill Industries Of Houston
09.2024 - 12.2025
Assistant Manager
Portara
01.2024 - 07.2024
Shift manager
Goodwill Industries
06.2021 - 01.2023
Associates degree - Behavioral science
San Jacinto College
Bachelor's degree - Behavioral science
University of Houston, Clear Lake