Katie Thompson
Georgia Sprinklers LLC
Newnan,United States
7
years of professional experience
- Over 8 years of experience in customer service.
- Elevated customer satisfaction and loyalty through exceptional food and drink service delivery.
- Achieved effective conflict resolution and team collaboration that positively impacted workplace dynamics.
- Drove revenue growth by implementing successful sales strategies and managing schedules effectively.
Work History
Administrative Assistant
9 Months- Managed incoming and outgoing calls for prospective and existing customers, providing information and resolving inquiries.
- Coordinated and dispatched service calls to technicians to ensure timely customer support.
- Processed and executed service contracts, maintaining accurate documentation and records.
- Prepared and managed customer invoicing, ensuring accuracy and timely billing.
Waitress
1 Year 9 Months- Delivered exceptional food and drink service, enhancing customer satisfaction and experience.
- Efficiently resolved customer issues, maintaining high satisfaction levels and loyalty.
- Collaborated with team to ensure consistent, high-quality service and uphold brand reputation.
Teaching Assistant
4 Months- Managed Zoom classes for k-6th grade students during the pandemic, myself focusing on 2nd and 3rd graders to ensure completion of assignments and timely submissions.
- Organized engaging recess and lunch activities to keep students motivated and active throughout the day.
Office Administrator
8 Months- Managed schedules, greeted guests, and made appointments at Salt MedSpa in Peachtree City, Georgia.
- Successfully sold products on commission and set up memberships to drive revenue growth.
- Ensured cleanliness of salt rooms and spa rooms to maintain a welcoming environment for clients.
Education
GED
Skills
Customer Service
Sales Strategies
Team Collaboration
Time Management
Conflict Resolution
Computer Literacy
Data Entry
Event Planning
Timeline
Administrative Assistant
Georgia Sprinklers LLC
05.2025 - 02.2026Read More
Waitress
RPM Full Service
06.2023 - 03.2025Read More
Teaching Assistant
Coweta Village Works
08.2020 - 12.2020Read More
Office Administrator
Salt MedSpa
10.2018 - 06.2019Read More
GED
Read More