Katie Thompson
MaineHealth
15
years of professional experience
Detail oriented Healthcare Billing and Authorization Specialist with expertise in physician billing and patient financial services. Secured pre-certifications, accelerated revenue cycles, and reduced claim denials. Navigated complex insurance portals while ensuring compliance and collaborating with clinical teams to optimize patient care and financial recovery.
Work History
Physician Billing and Patient Financial Services
1 Year 11 Months- Analyzed and processed complex medical claims to ensure accurate reimbursement.
- Collaborated with healthcare providers to resolve billing discrepancies effectively.
- Works effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Streamlined insurance authorization processes to enhance operational efficiency and reduce turnaround times.
- Analyze authorization trends to identify areas for process improvement and implement strategic solutions.
- Facilitates communication between patients, insurance companies, and medical staff to resolve authorization issues promptly.
Precert Insurance Authorization Specialist
4 Years 4 Months- Maintained a comprehensive understanding of insurance companies' preauthorization guidelines and requirements, including specific coverage criteria and medical necessity requirements, to ensure accurate and successful precertification of services
- Developed and maintained strong relationships with insurance providers to ensure smooth and timely processing of authorization requests
- Collaborated with healthcare providers to gather necessary information for insurance pre-authorization and ensure accurate and complete documentation.
Registar
3 Years 3 Months- Develop and maintain a comprehensive filing system to ensure accurate and efficient record keeping for patient registrations
- Collaborate with other departments to ensure accurate and timely patient registration and billing processes
- Manage and update patient registration forms to ensure compliance with changing regulations and requirements
- Ensure the confidentiality and security of patient registration information by implementing and enforcing data protection measures.
Environmental Services
5 Years 3 Months- Implement and maintain a comprehensive waste management program in accordance with local, state, and federal regulations to ensure the safe and proper disposal of hazardous and non-hazardous waste materials
- Develop and implement an infection control program to minimize the spread of diseases and ensure a clean and safe environment for patients and staff.
Education
High School Diploma
Skills
Claims processing
HIPAA compliance
Medical billing
Insurance verification
Patient registration
Meditech
Excel
Clinical Documentation
Timeline
Physician Billing and Patient Financial Services
MaineHealth
09.2024 - CurrentRead More
Precert Insurance Authorization Specialist
Southern Ohio Medical Center
05.2020 - 09.2024Read More
Registar
Southern Ohio Medical Center
02.2017 - 05.2020Read More
Environmental Services
Southern Ohio Medical Center
11.2011 - 02.2017Read More
Northwest High School
High School Diploma
Read More