Katie Tinkler
Seattle,WA
Summary
Hardworking and passionate job seeker with strong organizational and interpersonal skills and a willingness to learn and improve. Adept at fostering therapeutic environments and enhancing social skill development, I leveraged my time at Pioneer Human Services Inc. to significantly improve client relationships and support systems. My expertise in crisis intervention and commitment to cultural competency have consistently resulted in positive, measurable, and efficient outcomes in fast-paced settings.
Overview
4
4
years of professional experience
Work History
Residential Youth Specialist
Pioneer Human Services Inc.
08.2022 - Current
- Facilitated and supported daily program activities including skills and education groups, meals, activities, phone calls, and appointments.
- Completed daily documentations.
- Interpreted clients' needs and developed strong client relationships through consistent communication, support, and attentive service.
- Supported structured cognitive and behavioral-based groups to promote risk reduction and family reintegration
- Worked collaboratively and efficiently with multidisciplinary team members.
- Engaged in training programs to develop knowledge and skills. Assisted in training and supporting new employees.
- Fostered a diverse and inclusive environment
Mod Squad Captain
MOD Pizza
07.2020 - 09.2022
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Managed cash handling, accurately counted and tracked transactions, and ensured financial records were meticulously maintained.
- Strategically assigned team members to stations, monitored performance, and promoted and facilitated collaboration.
- Maintained high operational efficiency, resulting in improved workflow and productivity, and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple stations simultaneously without compromising service quality.
Education
Bachelor of Arts - Criminal Justice
Seattle University
Seattle, WA06.2022
Skills
- Customer Service
- Time Management & Organization
- Communication & Collaboration
- Work in Fast-Paced Environments
- Cultural Competency & Sensitivity
- Crisis & Behavioral Intervention
- Therapeutic Environment
- Youth Supervision
Volunteer / Internships
Crime Victim Hotline Representative
Washington State Crime Victim Hotline with Victim Support Services
- Support community callers seeking support services and crime reporting
- Provide reassurance, assistance, and support
- Provide resources, services, and contact information for victim advocates and other professionals for specific needs
- Document all information for each caller, including services provided and any language interpretation needed to ensure proper follow-up protocols are met
- Keep track of outside providers
Volunteer
- ChildHaven classroom volunteer for infants
- St. Luke’s Presbyterian Medical Center assisting nurses, patients, and families
- Assisted at church nursery
Timeline
Residential Youth Specialist
Pioneer Human Services Inc.
08.2022 - Current
Mod Squad Captain
MOD Pizza
07.2020 - 09.2022
Bachelor of Arts - Criminal Justice
Seattle University
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