Summary
Overview
Work History
Education
Skills
Boards And Volunteerism
Websites
References
Timeline
Generic

Katie Unger

Cleveland

Summary

Results-driven Manager with proven ownership and initiative. Strong work ethic combined with a commitment to exceeding company expectations. Expertise in fostering productive relationships and driving team development in fast-paced, deadline-oriented settings. Track record of success in collaborative environments.

Overview

4
4
years of professional experience

Work History

Manager, Events & Communications

United Way of Greater Cleveland
Cleveland
08.2022 - 05.2025
  • Developed events ranging from donor appreciation dinners to educational panels with 20 to 500 attendees.
  • Designed registration webpages to efficiently record attendee information and payments.
  • Created three to four newsletters monthly to update audiences on organizational news.
  • Maintained UWGC SharePoint calendar, ensuring accurate scheduling of activities.
  • Developed post-event surveys to capture attendee experiences for future improvements.
  • Budgeted and tracked sponsorship and attendance for community events.
  • Served as UWGC representative at various community functions, enhancing organizational visibility.
  • Established standardized volunteer template for use by other departments.

Mandel School Ambassador

Case Western Reserve University
Cleveland
08.2021 - 06.2022
  • Contributed to prospective student panels by sharing insights on MSW program.
  • Researched and updated external scholarship guide for clarity and accessibility.
  • Addressed questions during campus tours, offering a student perspective.
  • Tracked and logged interactions with prospective students to enhance follow-up efforts.

Community Engagement Intern

LGBT Center of Greater Cleveland
Cleveland
08.2021 - 04.2022
  • Created an LGBTQ+ historical scavenger hunt across Cleveland, enhancing community engagement.
  • Directed volunteers during Center events to ensure seamless execution and support.
  • Researched best practices for promoting racial diversity in LGBTQ+ initiatives.
  • Developed a volunteer handbook and organized appreciation events to recognize contributions.
  • Collaborated with stakeholders to explore potential partnerships for community outreach.
  • Provided information and resource guidance to guests and clients for better support.
  • Recorded and managed food pantry orders to ensure timely availability of resources.
  • Researched and designed an infographic on policies addressing LGBTQ+ youth homelessness.

Education

Master of Social Work - Concentration in Community Practice for Social Change

CASE WESTERN RESERVE UNIVERSITY
Cleveland, OH
08-2022

Bachelor of Social Work - Minors in Criminology & Addiction Studies

WEST VIRGINIA UNIVERSITY
Morgantown, WV
05-2021

Skills

  • Budget management
  • Content creation
  • Critical thinking and problem solving
  • Customer service and support
  • Effective communication
  • Event planning and management
  • Leadership and volunteer coordination
  • Project management
  • Public relations and engagement
  • Time management

Boards And Volunteerism

  • Board of Directors, Academy of Dramatic Arts
  • Lead Escort, Cleveland Preterm Clinic
  • Dog Walker, Cleveland Animal Protective League

References

References available upon request.

Timeline

Manager, Events & Communications

United Way of Greater Cleveland
08.2022 - 05.2025

Mandel School Ambassador

Case Western Reserve University
08.2021 - 06.2022

Community Engagement Intern

LGBT Center of Greater Cleveland
08.2021 - 04.2022

Master of Social Work - Concentration in Community Practice for Social Change

CASE WESTERN RESERVE UNIVERSITY

Bachelor of Social Work - Minors in Criminology & Addiction Studies

WEST VIRGINIA UNIVERSITY

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