Katie Villanueva Mendez
Columbia Heights,MN
Summary
Motivated and detail-oriented International Business student with strong experience in customer service, sales support, and workplace operations. Proven ability to multitask, communicate effectively, and maintain professionalism in fast-paced environments. Bilingual in Spanish And English with strong organizational skills and a flexible, adaptable work style suited for administrative and business office roles.
Overview
8
8
years of professional experience
Work History
Sales Associate
Von Maur
Roseville, MN
01.2022 - Current
- Deliver high-quality customer service in person and over the phone
- Maintain a professional and positive demeanor while resolving customer needs
- Consistently meet or exceed sale goals
- Keeps work area clean, organized and free of clutter at all times
Team Lead
PANERA BREAD
Roseville, MN
05.2020 - 08.2022
- Trained and supported members to maintain high performance and operational standards
- Maximized efficiency within the workplace through actively watching over employees and their day-to-day operations
- Simultaneously worked at serving customers their meals with a welcoming attitude
- Fostered a positive and productive work environment through clear communication and leadership
Data/Analyst Assurance Intern
MEDTRONIC
Mounds View, MN
08.2018 - 08.2019
- Collected, organizes, and analyzes data to support asset protection and compliance initiatives
- Disseminated communication to promote best practice as part of the Global Security Awareness Team
- Developed biannual internal newsletters highlighting intern achievement and activities
Education
Bachelor's - International Business
Augsburg University
05-2027
Skills
- Microsoft Outlook
- Excel
- Bilingual fluency in Spanish and English
- Strong multi-tasking and organizational abilities
- Flexible and adapting to changing works needs
Awards & Honors
Dean's List: Spring 2024 & Fall 2024
Timeline
Sales Associate
Von Maur
01.2022 - Current
Team Lead
PANERA BREAD
05.2020 - 08.2022
Data/Analyst Assurance Intern
MEDTRONIC
08.2018 - 08.2019
Bachelor's - International Business
Augsburg University