Katie Voorhees, MHA
LINCOLN,United States
Summary
To seek and maintain full-time remote position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Recent graduate with a masters in Healthcare Administration that will bring outstanding record of communicating with members of staff to provide administrative needs and requirements. Conducted meetings with staff concerning budgets, program management and compliance. Consistently achieved outstanding ratings for quality care and community presence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Occupational Therapy Assistant
PAM Health
01.2020 - 02.2023
- Meticulously reviewed records and referrals to determine and implement best treatment methods.
- Coordinated interventions with multidisciplinary treatment team.
- Provided interventions and treatments to improve patient abilities to perform daily activities, manage symptoms and prevent injury.
- Provided direct occupational therapy services in acute rehabilitation settings.
- Performed assessments during treatment to determine progress according to goals.
- Paid attention to detail while completing assignments
- Educated patients and families on conditions and treatments.
- Schedule and lead family training for over 20 patients
- Helped determine realistic treatment goals and adjusted steps based on patient progress.
- Planned and provided treatment interventions for 8-10 patients for 90min sessions.
- Successfully managed to demand, full-time career while pursuing Masters Degree in Healthcare Administration and Management
- Excellent communication skills, both verbal and written
- Identified issues, analyzed information and provided solutions to problems
- Passionate about learning and committed to continual improvement
- Adaptable and proficient in learning new concepts quickly and efficiently
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
Certified Occupational Therapy Assistant
Bayhealth Hospital
05.2017 - 01.2020
- Provided direct occupational therapy services for inpatient rehabilitation settings with 40 beds.
- Helped improve fine motor, visual perception and sensory processing skills from evidence-based practices
- Studied, collected, and analyzed data on patient experience from patient satisfaction survey during monthly staff meetings.
- Engaged with in-service training for continued education in clinical therapeutic intervention strategies.
- Coordinated interventions with multidisciplinary treatment team including physical therapist, speech therapist, rehabilitation physicians, rehabilitation nurse, case managers, and caregivers.
- Reduce hospital readmission rates with better health outcomes at time of admission to discharge within 10-14 day stay.
- Accountable to stay within compliance of Medicare and Medicaid service by following three hour rule of therapy treatment per day.
- Complete all patient charts in timely manner on EPIC EMR system.
- Review and discuss plan of action with evaluating therapist prior to treatment intervention.
- Implemented strategic improvement plans to integrate solutions to audit findings and workflow process issues in staff meeting.
- Tracking supply demands for patient care service to ensure necessary equipment is delivered for patient satisfaction.
- Consistently meet patients goals based on individuals needs.
- Addressed and implemented patient safety by modifying or adapting environment to uphold self-care goals with hands-on training.
- Created and delivered patient education tools from digital to handouts for understanding symptoms, treatments, and prevention for various health conditions.
- Lead and supervised patient treatment session during student internship.
- Proven ability to learn quickly and adapt to new situations
- Participated in team projects, demonstrating ability to work collaboratively and effectively
- Worked flexible hours across night, weekend and holiday shifts
- Identified issues, analyzed information and provided solutions to problems
Certified Occupational Therapy Assistant
Kindred Healthcare Inc.
04.2014 - 04.2017
- Provided direct occupational therapy services in Skilled Nursing Facility settings.
- Excel 10 to 15 treatment session daily
- Helped determine realistic treatment goals and adjusted steps based on patient progress.
- Administered tests to assess nature of disabilities and limits of function and personal capacities.
- Educated patients on safe and effective use of therapy equipment.
- Advocated for all patients' health, safety and rights.
- Increase productivity from 70% to 90% by delivering point of service.
- Gained extensive knowledge in data entry, analysis and reporting on patient progress.
- Strengthened communication skills through regular interactions with nurses, physicians, clinical therapist, social workers, regional director, clinical coordinator, and patient family.
- Lead team of clinical nurses in planning, preparing, and serving therapy treatment for 20 long-term residents at nursing home facility.
- Developed and implemented client service program for residents with disability in self-feeding for short-term residents.
- Successfully educated nurses for necessary carryover to improve quality patient care and to increase patient satisfaction by 80%.
Education
Master of Science - Healthcare Administration
University of Phoenix
Tempe, AZ01.2023
Associate of Science - Occupational Therapy Assistance
The Community College of Baltimore County
Catonsville, MD05.2013
Master of Science - Exercise Physiology
Salisbury University
Salisbury, MD12.2010
Skills
- Electronic Health Records Systems
- Healthcare Regulations
- Informative Announcements
- Corrective Actions
- Patient Diagnosis
- Best Practices and Standards
- Rehabilitation Programs
- Stakeholder Coordination
- Organizational Goal Development
- Reading Comprehension
Certification
- COTA - Certified Occupational Therapy Assistant
- Basic Life Support Training
- Licensed Occupational Therapy Assistant - State of Delaware
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Certified Occupational Therapy Assistant
PAM Health
01.2020 - 02.2023
Certified Occupational Therapy Assistant
Bayhealth Hospital
05.2017 - 01.2020
Certified Occupational Therapy Assistant
Kindred Healthcare Inc.
04.2014 - 04.2017
Master of Science - Healthcare Administration
University of Phoenix
Associate of Science - Occupational Therapy Assistance
The Community College of Baltimore County
Master of Science - Exercise Physiology
Salisbury University
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