Katie Wagner
St Joe's Physician's Cardiology
Liverpool,New York
34
years of professional experience
Administrative leader offering experience in creating work flow to drive excellent patient care and goal achievement. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Work History
Procedural Scheduling
8 Years 8 Months- Responsible for scheduling outpatient cardiac catheterization's, cardioversions, pre and post Watchman transesophageal echocardiograms, and Pre TAVR procedures , and PFO Closure's for St Joe's providers, as well as outside referring physicians
- Advise patients of prep required for all cardiac procedures, as instructed by provider and protocols.
- Accurately transcribe physician orders into EPIC to assure precise procedural scheduling
- Arrange urgent cardiac cath's and direct admissions,
- Liaise with the Structural Heart Clinic at SJH
- Schedule office based Lexi scans, echocardiogram, PET scans, stress echocardiograms, and treadmill testing, as requested.
Practice Manager - Full Time
18 Years 8 Months- Prepared operating budgets and other financial performance reports using Quickbooks
- Drafted budget for all office departments , including medical supplies, payroll budgets, advertising, health insurance benefits, accounts payable / receivable, and monitored expenditures
- Collaborated with nursing staff and front office to achieve a seamless, cohesive, and safe experience for patients
- Prepared weekly payroll
- Scheduled appointments and surgeries using EMR
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Developed policies and procedures for effective practice management.
- Developed close working relationships with front office and back office staff.
Workers Comp Referral Coordinator - Full Time
1 Year 10 Months- Made Contact with injured employee's within 24 hours of their work injury to assess care needed
- Accurately input injured workers symptoms and medical history in EMR
- If injured employee needed follow up care, I would make appointments and refer them to appropriate in-plan primary care physician or specialist
- Coordinated care with triage nursing staff, as well as Claims adjusters to keep costs controlled
- Followed injured employee's care until they were back to work at full duty.
Front Office Supervisor - Full Time
8 Years 1 Month- Oversaw daily office operations for staff of 10 employees
- Trained new employees on medical billing programs and data entry software
- Obtained PCP referrals so that patients could see a medical specialist
- Checked patients out after appointments, collected copays, and scheduled testing, while obtaining prior authorizations
- Improved timely paying of bills by developing flexible payment plans for patients
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of office personnel and activities
Education
Associate of Applied Science - Hotel Business Technology with Honors
Regents Diploma
Skills
Workflow planning
Time Management
Team leadership
Understands insurance benefits
Resourceful and reliable worker
Payroll Coordination utilizing Quickbooks
Timeline
Procedural Scheduling
St Joe's Physician's Cardiology
02.2018 - CurrentRead More
Practice Manager - Full Time
Shane M Sopp, MD PC
06.1999 - 02.2018Read More
Workers Comp Referral Coordinator - Full Time
Metrocomp Activ!
07.1997 - 05.1999Read More
Front Office Supervisor - Full Time
Dr's Westlake, Lockwood, Changlai, Tucker, and McMahon
06.1989 - 07.1997Read More
SUNY Cobleskill
Associate of Applied Science from Hotel Business Technology with Honors
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Liverpool High School
Regents Diploma
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