Katie White
Huntsville,AL
Summary
Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining. Successful at building relationships with customers to increase loyalty and repeat business. Enthusiastic Waitress with experience in service in high-end dining establishments. Knowledgeable about food and beverage pairings, inventory management and kitchen preparation. Excellent memorization skills with outgoing, personable attitude.
Overview
10
10
years of professional experience
Work History
Head Waitress/Bartender
Cajun Steamer Bar And Grill
Huntsville, AL
02.2019 - 02.2020
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
Head Bartender
Madison Station
Madison, AL
03.2017 - 03.2018
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Closed out cash register and prepared cashier report at close of business.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
Head Bartender
Furniture Factory Bar And Grill
Huntsville, AL
02.2012 - 02.2016
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Closed out cash register and prepared cashier report at close of business.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
Head Bartender
Hooters Inc.
Tuscaloosa, AL
01.2008 - 01.2012
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Closed out cash register and prepared cashier report at close of business.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
Education
Associate of Science - Nursing
Shelton State Community College
Tuscaloosa, ALSkills
- Warm and Friendly
- Service-Oriented
- Transactions and Cash Handling
- High Energy and Stamina
- Verbal and Written Communication
- Customer Service and Rapport
- Staff Training
- Cool Under Pressure
- Team Player
- Specials Promotion and Upselling
- Menu Memorization and Presentation
- Upselling and Cross Selling
- Special Requests and Substitutions
- Able to Lift 30 Pounds
- High Volume Dining
- Food and Beverage Service
- Dining Room Cleaning and Upkeep
- Cleaning and Sanitizing
- Menu Recommendations
- Food Safety Standards
- Multitasking and Prioritization
- Wine and Liquor Service
Timeline
Head Waitress/Bartender
Cajun Steamer Bar And Grill
02.2019 - 02.2020
Head Bartender
Madison Station
03.2017 - 03.2018
Head Bartender
Furniture Factory Bar And Grill
02.2012 - 02.2016
Head Bartender
Hooters Inc.
01.2008 - 01.2012
Associate of Science - Nursing
Shelton State Community College
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