
Dedicated and compassionate professional with 13 years of experience supporting children, families, and vulnerable populations through both DCYF and volunteer roles. Skilled in working with behaviorally challenged individuals, at-risk youth, and children with disabilities, as well as supporting individuals affected by alcoholism and substance abuse. Experienced in providing resources and advocacy, maintaining accurate case documentation, and collaborating with DCYF staff, CASA, and other legal entities. Committed to empowering peers, promoting resilience, and pursuing ongoing education to ensure clients have the tools and support needed to succeed.
Active Listening & Crisis Intervention
Peer Mentoring & Motivational Interviewing
Trauma-Informed & Culturally Sensitive Support
Conflict Resolution & De-escalation
Case Note Documentation & Confidentiality (HIPAA)
Resource Navigation & Community Referrals
Group Facilitation & Client Advocacy
Collaboration with Multidisciplinary Teams
Time Management & Organizational Skills
Computer Proficiency (Microsoft Office and Excel)