Katie Wigal
Parkersburg,WV
Summary
Dynamic manager with a proven track record at Our Children's Closet, enhancing team performance through effective training and streamlined operations. Skilled in customer service and decision-making, I successfully improved process efficiency, reducing costs while ensuring compliance with safety standards. Adept at leading teams and managing inventory for optimal results.
Overview
9
9
years of professional experience
Work History
Manager
Our Children's Closet
Parkersburg, WV
10.2024 - Current
- Oversaw daily operations ensuring compliance with safety and quality standards.
- Managed inventory levels, implementing efficient stock management practices.
- Developed staff training programs to enhance team performance and service delivery.
- Streamlined workflows, improving process efficiency and reducing operational costs.
Independent Contractor
DoorDash
Parkersburg, WV
02.2024 - Current
- Delivered food efficiently to customers, ensuring timely service and satisfaction.
- Navigated routes using mobile applications for optimal delivery performance.
- Communicated effectively with customers to enhance overall delivery experience.
- Maintained compliance with safety protocols while handling food and deliveries.
Locksmith
Ace Lock
Marietta, OH
04.2017 - 01.2024
- Evaluated and repaired various lock systems, ensuring functionality and security standards.
- Provided emergency lockout services, delivering prompt solutions to customer issues.
- Assisted in maintaining inventory of locksmith tools and supplies to streamline operations.
Education
High School Diploma -
Parkersburg South High School
Parkersburg, WV05-2004
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Manager
Our Children's Closet
10.2024 - Current
Independent Contractor
DoorDash
02.2024 - Current
Locksmith
Ace Lock
04.2017 - 01.2024
High School Diploma -
Parkersburg South High School