Katie Williams
East Pittsburgh,PA
Summary
Dynamic professional with a diverse background, including a pivotal role at Merakey, where I enhanced patient well-being and team efficiency. Expert in problem-solving and customer service, I significantly increased customer satisfaction at Perry's Family Catering through innovative menu development. Adept in teamwork, collaboration, and leadership, I consistently ensure optimal operational workflows and staff management.
Overview
8
8
years of professional experience
Work History
DSP
Merakey
03.2024 - Current
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Monitored clients' overall health and well-being and noted significant changes.
Executive Chef
Perry's Family Catering
03.2017 - 02.2023
- Placed orders to restock items before supplies ran out.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Oversaw business operations, inventory control, and customer service for restaurant.
- Increased customer satisfaction by creating innovative and diverse menus tailored to various dietary needs.
House Supervisor
Allegheny Community Home Care
02.2017 - 05.2021
- Managed staff schedules to ensure optimal coverage of shifts.
- Assisted with daily living activities, running errands, and household chores.
- Provided compassionate and patient-focused care to cultivate well-being.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
Culinary Arts
Auguste Escoffier School of Culinary Arts
Boulder, CO06-2018
Skills
- Teamwork and collaboration
- Fast learner
- Problem-solving
- Time management
- Decision-making
- Customer service
Timeline
DSP
Merakey
03.2024 - Current
Executive Chef
Perry's Family Catering
03.2017 - 02.2023
House Supervisor
Allegheny Community Home Care
02.2017 - 05.2021
Culinary Arts
Auguste Escoffier School of Culinary Arts
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