Katie Williams
Asheville,NC
Summary
Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Assistant store manager
Burlington Coat Factory Outlet
Asheville, North Carolina
05.2026 - Current
- Supervised daily operations to ensure efficient store management.
- Trained and mentored staff on customer service best practices.
- Coordinated inventory management and restocking procedures effectively.
- Implemented promotional displays to enhance product visibility.
- Managed cash handling and financial transactions accurately.
- Resolved customer complaints to maintain satisfaction levels.
Assistant manager
Maurice's
Asheville, NC
09.2024 - Current
- Opened and closed the store as assistant manager.
- Monitored daily, weekly, and monthly projected numbers and sales to track performance.
- I work in tandem with the rest of the crew to continually set the floor with new product.
- Receiving and processing freight on a daily basis as well as filling online orders.
- Coached team members on credit card acquisition as credit card captain.
- Provided exceptional customer service to enhance customer satisfaction.
Sales associate
ABC Asheville
Asheville, NC
11.2023 - 09.2024
- Executed opening and closing procedures, including till count, cleaning maintenance, and shelf restocking.
- Greeted and assisted customers in locating products and processed transactions.
- Assisted customers with product selection and inquiries.
- Maintained store cleanliness and organized merchandise displays.
- Processed transactions accurately using point-of-sale systems.
Assistant Manager
Amy's Hallmark
Asheville, NC
04.2021 - 10.2023
- Assisted in managing daily operations of the team.
- Received and processed freight for timely display on sales floor.
- Managed opening and closing procedures, including cash handling and bank deposits.
- Executed online orders by packaging and preparing for shipment.
- Coordinated visual aids for displays and presentations.
Processing Supervisor
VF Outlet
Asheville, NC
09.2019 - 12.2020
- Processing Supervisor.
- Received and processed incoming truck shipments.
- Moved freight to floor to facilitate team workflow.
- Maintained organized and clean stock room for efficient operations.
- Executed inventory transfers between locations.
- Opening/closing store.
- Served as manager on duty overseeing store operations.
Sales Associate
K-Mart
Asheville, NC
04.2010 - 07.2012
- Received freight shipments at loading dock.
- Set up advertisements in store displays.
- Conducted inventory checks for stock accuracy.
- Helping customers in layaway.
- Coordinated fashion displays to enhance customer engagement.
- Operated cash register for customer transactions.
Education
High School Diploma -
Unknown
Skills
- Inventory Management
- Freight
- Point of Sale Management
- Financial Accuracy
- Sales
- Customer service
- Visual Merchandising
- Supervision
- Supervisor
- Organization
- Effective communication
- Cashier
Certification
Driver's License, 04/01/17, 12/01/24
Additional Information - Work Authorization
Authorized to work in the US for any employer
Timeline
Assistant store manager
Burlington Coat Factory Outlet
05.2026 - Current
Assistant manager
Maurice's
09.2024 - Current
Sales associate
ABC Asheville
11.2023 - 09.2024
Assistant Manager
Amy's Hallmark
04.2021 - 10.2023
Processing Supervisor
VF Outlet
09.2019 - 12.2020
Sales Associate
K-Mart
04.2010 - 07.2012
High School Diploma -
Unknown