Katie Yount
Elverson,PA
Summary
Detail-oriented Barista with experience in specialty coffee shops and high-volume settings. Expertise in crafting espresso beverages and developing innovative drink recipes to elevate customer satisfaction. Effectively manage large orders while upholding cleanliness and organization, ensuring efficient operations and adherence to health codes.
Reliable babysitter with background in providing care and supervision to children of various ages. Experience includes meal preparation, light housekeeping, and organizing engaging activities. Strengths lie in ability to create safe, nurturing environments while maintaining structure and discipline. Proven ability to positively impact child development through educational play and compassionate interaction.
Overview
2
2
years of professional experience
Work History
Babysitter
Family Friends And Neighbors
Downingtown, PA
01.2025 - Current
- Supervised children's playtime and activities in a safe environment.
- Prepared nutritious meals and snacks, adhering to dietary preferences.
- Assisted with homework, providing guidance and support for various subjects.
- Maintained a clean, organized space for play and rest time.
- Completing light housekeeping tasks such as tidying up toys and books.
- Monitored children's safety and well-being to prevent accidents and falls.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Organized various activities, games, crafts and outings to keep children entertained.
- Enforced rules to teach good manners and maintain safe environment.
- Helped complete homework, school projects and chores.
Barista
Evergreen Coffee Co.
Downingtown, Pennsylvania
08.2024 - Current
- Delivered exceptional customer service, addressing inquiries and resolving issues to enhance customer satisfaction.
- Managed the order to cash process by ensuring timely fulfillment and invoicing.
- Conducted training sessions for new hires, boosting their skills and knowledge for smoother onboarding.
- Developed metrics to track operational efficiency, improving clarity in performance assessment.
- Provided excellent customer service during busy shifts.
- Operated espresso machines and other coffee-making equipment efficiently.
- Assisted in inventory management and restocked supplies.
- Engaged customers with product knowledge and recommendations for menu items.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Followed health, safety and sanitation guidelines to pass state inspections.
Education
Twin Valley
Elverson, PASkills
- Customer service
- Multitasking
- Attention to detail
- Problem solving
- inventory management
- order processing
- equipment operation
- Beverage preparation
- Training new hires
- Operational efficiency
- Relationship building
- Time management
- Conflict resolution
- Active listener
- Espresso machine operation
- Verbal and written communication
- Opening and closing duties
- Hospitality service expertise
Timeline
Babysitter
Family Friends And Neighbors
01.2025 - Current
Barista
Evergreen Coffee Co.
08.2024 - Current
Twin Valley