KATIE ZEULI
Mound House,NV
Summary
Professional Dog Groomer and dedicated Animal Care Worker with a strong eye for detail and excellent customer service record. Adept at handling difficult and potentially dangerous animals with sensitivity and efficiency.
Overview
13
13
years of professional experience
Work History
Owner/Operator Dog Groomer
The Corded Groomer
04.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Dog Groomer
Hair of the Dog Pet Concierge
06.2021 - 01.2025
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
- Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
Lead Groomer
Earthwise Pet
11.2019 - 02.2021
- Improved customer satisfaction by providing high-quality grooming services and addressing individual pet needs.
- Ensured accurate record keeping of each pet''s grooming history, facilitating better continuity of care between appointments.
- Implemented safety protocols for the handling and care of pets, resulting in a decrease in incidents within the salon.
- Retained loyal customers by establishing trust through meticulous attention to detail during each grooming session.
Dog Groomer
Coature Pet Spa
12.2018 - 11.2019
- Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Delivered exceptional customer service, addressing client concerns promptly and professionally to maintain a positive reputation.
- Collaborated with fellow groomers to share best practices, continuously improving overall service quality and efficiency.
- Consistently ensured accurate record-keeping of client information, bookings, payments, and special requests for seamless business operations.
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
Dog Groomer
Tahoe Tails and Trails
12.2017 - 10.2018
- Trim and style dog coats according to owner instructions and breed standards
- Promote skin and coat health through regular grooming
- Prioritized animal safety and comfort at all times, identify and report signs of illness in dogs during bathing and grooming
- Scheduled appointments
Dog Groomer
Hot Dogs Mobile Pet Grooming
01.2016 - 11.2017
- Trailer experience, van experience; oil checks on generator, maintained fuel.
- Trim and style dog coats according to owner instructions and breed standards, promote skin and coat health through regular grooming
- Prioritized animal safety and comfort at all times
- Made recommendations on grooming needs
- Identify and report signs of illness in dogs during bathing and grooming
- General sanitation and maintenance
Veterinary Assistant
Magalia Pet Hospital
05.2014 - 06.2015
- Maintained kennel area for hospitalized dogs and cats
- recover anesthetized patients
- Surgery prep, post surgical sterilization procedures, assemble surgery packs
- restrained and managed scared and active animals
- prepared and processed lab samples
- administered medications and vaccinations, calculate drug doses
- assisted veterinarian/technician in treatment and exam rooms
- check clients in and out, answer phones, schedule appointments.
Dog Bather and Apprentice Groomer
Muddy Paws Pet Grooming
08.2012 - 05.2014
- Trim and style dog coats according to owner instructions and breed standards
- Prioritize animal safety and comfort at all times
- Identify and report signs of illness in dogs during bathing and grooming
- Developed long-term relationships with clients and bonded with their animals through regular contact
Kennel/Veterinary Assitant
Ericksons Veterinary Hosiptal
05.2011 - 03.2012
- Administered medications and vaccinations, maintained kennel area for hospitalized dogs and cats, general.
- sanitation, post surgical sterilization procedures, assemble surgery packs, monitored animals recovering from.
- surgery, restrained and managed scared and active animals, fed animals twice daily and made sure they had.
- access to fresh water at all times, gave medicated baths when prescribed by veterinarian.
Education
Pet Aesthetician
Iv San Bernard
Online General Education
Butte College
Oroville, CAVeterinary Assistant Certificate - Veterinary Assistant
Oroville Adult School
Oroville, CA2010
High School Diploma -
Paradise High School
Paradise, CA2007
Skills
- Team Player
- Self-starter
- Reliable
- Attention to Detail
- Flexible and Adaptable
- Time Management
Timeline
Owner/Operator Dog Groomer
The Corded Groomer
04.2022 - Current
Dog Groomer
Hair of the Dog Pet Concierge
06.2021 - 01.2025
Lead Groomer
Earthwise Pet
11.2019 - 02.2021
Dog Groomer
Coature Pet Spa
12.2018 - 11.2019
Dog Groomer
Tahoe Tails and Trails
12.2017 - 10.2018
Dog Groomer
Hot Dogs Mobile Pet Grooming
01.2016 - 11.2017
Veterinary Assistant
Magalia Pet Hospital
05.2014 - 06.2015
Dog Bather and Apprentice Groomer
Muddy Paws Pet Grooming
08.2012 - 05.2014
Kennel/Veterinary Assitant
Ericksons Veterinary Hosiptal
05.2011 - 03.2012
General Education
Butte College
Pet Aesthetician
Iv San Bernard
Veterinary Assistant Certificate - Veterinary Assistant
Oroville Adult School
High School Diploma -
Paradise High School
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