Katie L. Davis
Rayne
Summary
Seeking position in Lafayette, Louisiana. A detail oriented and self-motivated professional, with a drive to accomplishing the task at hand. Proven ability to adapt and overcome any new and unusual environment while remaining swift in logical decision making. Always looking at process improvement to work smarter not harder. Able to pass information in a clear and concise manner to ensure all team members are on the path to mutually desired goals.
Overview
10
10
years of professional experience
Work History
Data Systems Chief
United States Marine Corps
New Orleans, LA
06.2012 - 03.2022
- 10 years high volume customer service
- Created procedures to track and triage over 10K end users creation of accounts and various trouble shooting requirements over the course of nine years.
- Tracked an average of 15 cases daily, involving 150+ sites throughout the United States, sustaining and servicing 2K routers and switches.
- Ensured end user satisfaction and quality assurance for over 10k personnel on numerous field operations to include, but not limited too, Operation Enduring Freedom, Operation Desert Scimitar, Winter Mountain Warfare training, and Mojave Viper.
- Training and mentoring team members
- Ensured the annual training requirements of 100+ Marines have been met.
- Lead 100+ Marines in Professional Military Education in ethics and morals.
- Trained 300+ Marines within military operational specialty in nine years.
- Staff Non-Commissioned Officer in charge 25+ Marines and Civilians and responsible for the Marine Forces Enterprise Reserve Network.
Education
Bachelor of Science -
Bachelor of Arts - History, Philosophy, Religion
Louisiana State University
Baton Rouge, LA12-2026
Skills
- Highly organized
- Self-motivated
- Leadership
- Multi-tasking skills
- Communication
- Teamwork and collaboration
Timeline
Data Systems Chief
United States Marine Corps
06.2012 - 03.2022
Bachelor of Science -
Bachelor of Arts - History, Philosophy, Religion
Louisiana State University