Katie Erne
Brooklyn,Ohio
Summary
Knowledgeable on sanitation, scheduling, ordering, catered events and planning, evaluations, interviewing processes, and also menu planning. Experienced in data input for resident’s diets, meal preferences, admits, and also discharges. Finding a new place of employment to grow, be challenged, and learn from different experiences.
Overview
26
26
years of professional experience
Work History
Food Service Director
The Heights Nursing Home
Broadview Heights, OH
02.2021 - Current
- Complied recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Learned other teammates' work tasks to train as backup.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
- Developed strategies to improve food service levels for busy facility handling 400 meals each day
- Enhanced business productivity by training 15 team members
Dietary Director
Sunrise Pointe
Maple Heights, OH
02.2020 - 02.2021
- Assisted patients clients with mean plan development, addressing individualized dietary requirements.
- Developed nutrition plans addressing individual patient diabetes and food allergies.
- Completed detailed nutritional assessments of each patient based on health history, medical conditions and energy requirements.
- Monitored company inventory to keep stock levels and databases updated.
- Managed team of 12 employees, overseeing hiring, training, and professional growth of employees.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Managed on-site evaluations, internal audits and customer surveys.
Dining Services Director
Grande Village Retirement Community
Twinsburg, OH
10.2019 - 02.2020
- Monitored food production and corrected issues in preparation, portioning or other areas.
- Strengthened controls to minimize waste and reduce costs.
- Kept inventory levels in line with expected demands.
- Led daily staff meetings to implement policies and update team members on meal plans.
- Handled many calls per day to address customer inquiries and concerns
- Hired, trained and directed 15-person team of dining services professionals
- Increased kitchen efficiency25 % by streamlining processes, reducing waste and mentoring team members on proper procedures
Dietary Director
Shaker Gardens Nursing and Rehab
Shaker Heights, Ohio
10.2012 - 10.2019
- Responsible for entire Dietary Department
- Kitchen Sanitation (including daily cleaning assignments)
- Scheduling 20 staff members
- Conducting Weekly Tray Audits
- Monthly Resident Dietary Meeting
- Budget tracking including sped down
- Overseeing all cooking and prepping
- Planning and executing all catering events
- Handled many calls per day to address customer inquiries and concerns
- Developed nutrition plans addressing individual patient diabetes and food allergies
- Assisted patients clients with mean plan development, addressing individualized dietary requirements
- Developed nutrient-dense recipes and flexible meal templates to meet nutritional objectives
- Completed detailed nutritional assessments of each patient based on health history, medical conditions and energy requirements
General Manager
Marymount Hospital
Garfield, Ohio
03.2011 - 07.2012
- Scheduled up to 20 employees
- Completed patient satisfaction surveys
- Kitchen Sanitation
- Responsible for Cafeteria Registers including counting drawers, counting of safe and balancing, and also weekly sales calls
- Employee Evaluations
- Assessed reports to evaluate performance, develop targeted improvements and implement changes
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems
Food Production Supervisor
Augustine, Cleveland, Ohio
09.2001 - 11.2010
- Responsible for ordering
- Supervised all cooks, production staff, and all utility staff
- Responsible for kitchen sanitation and also all state and local health inspections
- Responsible for interviewing and hiring
- Responsible for all catered events including menu planning, ordering food, setting up and clean up
- Responsible for reporting maintenance issues and following through till complete
- Responsible to do evaluations for staff
- Responsible for disciplining staff
- Scheduled staff for mandatory meeting, yearly tb testing and yearly flu vaccinations
- Conducted monthly Food council meeting with residents
- Planned all holiday meals with residents
- Payroll
- Planned daily specials for cafeteria
- Set schedules for 20 staff by planning and designating shifts and hours
- Controlled labor hours and inventory costs through hands-on management and proactive changes
- Reviewed and approved employee schedules and timesheets
- Controlled food costs and managed inventory
- Created new recipes, outlined steps and training staff on correct preparation
- Tracked food production levels, meal counts and supply costs
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank
- Oversaw training of more than 20 team members
Cook/Supervisor
Manor Care
Olmstead, Ohio
04.1999 - 09.2001
- Responsible to cook breakfast, lunch, and dinner on any given day
- Prepare food for next day meals
- Responsible to clean kitchen at end of day
- Responsible to supervise night shift
- Responsible for kitchen sanitation
- Prepare and display catered events
- Organize and clean stock room, refrigerator, and freezer
- Take and record food temperatures
- Developed menus, pricing and special food offerings to increase revenue and customer satisfaction
- Met production requirements for banquet and outlet desserts and breakfast pastries
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation
- Maintained well-stocked stations with supplies and spices for maximum productivity
- Assisted chef with planning easy but elegant appetizers to spark customer interest
- Created identical dishes numerous times daily with consistent care, attention to detail and quality
- Managed kitchen staff, supervised preparation of foods ,and explained steps for readying specialty items
Kitchen Assistant
Cleveland Metroparks Rainforest
Cleveland, Ohio
06.1995 - 04.1999
- Worked food counter and ran register
- Prepared food alongside chef
- Prepared food for catered events
- Set up buffets for catered events
- Created and produced new recipes for cafeteria
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
- Utilized proper storage bins to organize and transport kitchen equipment to stewarding room for storage purposes
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods
Education
Certification For Manager -
Serv Safe Certified
Cleveland, OH05.2006
Completed Certified Dietary Manager Course -
University of Akron
Akron, OH05.2004
High School -
Holy Name High School
Parma Heights OH05.1998
Skills
- Database Interface and Query Software
- Inventory Management
- Fire Safety Regulations
- Performance Improvement
- Portion Control
- Quality Assurance
- Recruitment and Hiring
- Employee Performance Evaluations
- Delegating Assignments and Tasks
- Scheduling Staff
- Documentation and Recordkeeping
- Back of House Management
- Front of House Management
Timeline
Food Service Director
The Heights Nursing Home
02.2021 - Current
Dietary Director
Sunrise Pointe
02.2020 - 02.2021
Dining Services Director
Grande Village Retirement Community
10.2019 - 02.2020
Dietary Director
Shaker Gardens Nursing and Rehab
10.2012 - 10.2019
General Manager
Marymount Hospital
03.2011 - 07.2012
Food Production Supervisor
09.2001 - 11.2010
Cook/Supervisor
Manor Care
04.1999 - 09.2001
Kitchen Assistant
Cleveland Metroparks Rainforest
06.1995 - 04.1999
Certification For Manager -
Serv Safe Certified
Completed Certified Dietary Manager Course -
University of Akron
High School -
Holy Name High School