Katie J. Hicks
La Mesa,CA
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Hospitality Sales Manager
Huntington Hotel Group
San Diego, CA
03.2013 - Current
- Led sales team in developing strategic market initiatives that aligned with business goals.
- Cultivated relationships with key clients and strengthened existing customer base to drive repeat business.
- Trained staff on effective customer engagement techniques to enhance service quality.
- Managed daily operations within sales department, supervising staff members effectively.
- Oversaw sales forecasting and inventory management processes to ensure optimal stock levels.
- Ensured accuracy of transaction records between customers and company representatives to support effective communication.
- Provided technical support by addressing customer inquiries regarding product features.
Private Nanny
Boyer Family
San Diego, CA
04.2017 - 05.2024
- Supervised daily activities for children in a nurturing environment.
- Prepared nutritious meals and snacks tailored to dietary preferences.
- Communicated regularly with parents regarding children's progress and experiences.
- Managed household tasks, including laundry, cleaning, and organizing children's areas.
- Bathed, dressed babies, changed diapers, and prepared feeding equipment.
- Fostered strong emotional connections through active engagement and attentive listening.
Medical Receptionist
Torrey Pines Oral Surgical Specialities
Carmel Valley, CA
01.2015 - 04.2020
- Managed patient intake forms and verified insurance eligibility for seamless processing.
- Scheduled appointments using electronic medical record software to enhance efficiency.
- Coordinated communication between patients and surgical staff to clarify procedures.
- Maintained organized patient records while ensuring compliance with confidentiality regulations.
- Assisted with billing processes, ensuring accurate coding and timely claim submissions.
Childcare Provider
Boys and Girls Club
Lake Elsinore, CA
02.2007 - 03.2013
- Supervised daily activities and ensured a safe environment for children.
- Planned and implemented engaging educational programs for diverse age groups.
- Communicated effectively with parents regarding children's progress and behavior.
- Coordinated recreational activities to promote social skills and teamwork among children.
- Monitored individual needs of children, providing support and guidance as needed.
- Fostered positive relationships with children, encouraging their emotional and social development.
Education
High School Diploma -
Temescal Canyon
Lake Elsinore, CA06-2008
Skills
- Sales forecasting
- Customer engagement
- Inventory management
- Client relationship management
- Technical support
- Market analysis
- Database management
- Appointment scheduling
- Patient record management
- Data entry
- Child care
- Experience in childhood development
Languages
English
Professional
Certification
- food handlers
- CA RBS Alcohol certification Training
- CPR/AED + First Aid
Timeline
Private Nanny
Boyer Family
04.2017 - 05.2024
Medical Receptionist
Torrey Pines Oral Surgical Specialities
01.2015 - 04.2020
Hospitality Sales Manager
Huntington Hotel Group
03.2013 - Current
Childcare Provider
Boys and Girls Club
02.2007 - 03.2013
High School Diploma -
Temescal Canyon