MELEIKE BOSTON

• Lead bar operations within a $16M+ annual revenue venue, overseeing $3.5M in beverage sales
• Oversee execution across a 3-floor, high -volume operation, ensuring consistent service during peak seasonal demand
• Directly manage a team of 30-40 bartenders/bar backs, maintaining full staffing coverage and operational readiness
• Reengineered bar well layouts to improve service flow, increasing bartender efficiency and enabling greater guest engagement at bar-top seating
• Managed cost performance by delivering 21.79% (Act.) vs 22.03% (Theo.) vs 21.9% (Plan), outperforming both plan and model expectations
• Ensured consistency in beverage quality and service standards in fast-paced, high-volume environment
• Developed internal talent pipeline through cross-training initiatives, enhancing staffing flexibility and bolstering team depth

• Managed team performance and guest experience during shifts to ensure operational standards were met
• Oversaw daily front-of-house operations in a high-volume, full-service dining environment
• Supported labor and cost control initiatives to uphold service quality and operational efficiency
• Assisted in staff development and training to enhance performance accountability

• Led full 4-wall operations for a high-volume fast-casual location generating ~3M annually.
• Increased weekly sales from $36K-$45K to $55K-$60k within one year, driving significant revenue growth through operational execution and team performance
• Achieved highest employee retention in the region, building a stable, high-performing team in a typically high-turnover environment
• Area Labor champion for 6 quarters.
• Nominated at 2024 GM Conference for: Most Improved GM and Highest Zenput Compliance (operational readiness + execution metric)
• Managed P&L, labor, scheduling, hiring, and training while maintaining strong cost controls and service standards

Increased catering sales by 12% within first year through local marketing and operational focus

• Achieved financial targets through strong cost control and operational execution
• Directed team performance and training initiatives to enhance accountability and engagement.
• Developed internal talent pipeline, promoting at least one team member at every level.
• Established positive work atmosphere by setting high standards for managers and teams.

• Led day-to-day operations including staffing, training, and performance management in a high-volume environment
• Achieved monthly sales & cash flow plan through COGS management and consistency
• Managed labor and sales performance while holding team accountable to consistently meet business goals
• Developed accurate sales projections to guide inventory and staffing decisions
• Analyzed customer feedback data to pinpoint improvement areas and implement targeted solutions.
• Developed team members and supported leadership pipeline growth

• Improved bar COGS and guest check average through improved service execution, upselling strategies, and better inventory practices.
• Led bar management operations to enhance guest experience in a dine-in theater environment.
• Oversaw daily theatre operations and managed team to ensure smooth service.
• Coordinated staff schedules to maintain adequate coverage for peak service hours.
• Managed all FOH inventory and ordering for LBW, NA Beverages, etc.
• Organized special events and private screenings for guests.
• Led hiring, training, and daily operations while maintaining guest experience standards

• Managed building operations and supervised employees in the absence of senior leadership.
• Coordinated events and ensured smooth execution in high-volume periods
• Coordinated logistics for corporate events, ensuring successful execution of all details.
• Executed marketing plans, contributing to achievement of budget and sales expectations.