Katie Marie Cook
West Palm Beach,FL
Summary
Detail-oriented professional with a strong background in hospitality, office administration, and team collaboration. Known for building relationships, successfully assisting and facilitating in project or task completion, and striving to improve customer experiences.
Overview
2027
2027
years of professional experience
Work History
Coordination Assistant
Woodwerx Inc
Jupiter, Florida
01.2024 - Current
- Organize documents and maintained filing systems to enhance information retrieval efficiency.
- Support owner/operator with administrative tasks, contributing to timely project completion.
- Draft emails to communicate updates or changes in project status.
- Monitor office services mailbox to respond promptly to business support needs and requests.
- Ensure timely approval of vendor invoices to facilitate payment processing.
- Research new tools and technologies that could improve workflows or operations.
Lead Sales Key Holder
Sea Lustre
Jupiter, Florida
06.2025 - 08.2026
- Educated clients on brand value and unique qualities to foster loyalty.
- Guided customers in product selection to enhance shopping experience.
- Utilized POS system to track sales and help recommend products to existing clients.
- Processed transactions accurately using point-of-sale system.
- Supported onboarding of new team members to improve team performance. on sales techniques and store policies.
- Addressed customer inquiries and resolved complaints promptly and professionally.
- Collaborated with team to achieve sales goals and improve customer experience.
Jewelry Operations
Marissa Collections
Palm Beach, Florida
04.2023 - 01.2024
- Coordinated hand carry and armed guard transport for high-value items, upholding safety protocols
- Oversaw shipping and receiving of high-value insured items, ensuring proper documentation and security measures were followed
- Utilized jewelry software and tools provided to streamline processes and optimize performance
- Resolve damages and repairs with independent vendors and clients
Administrative Support Specialist
Mad River Poker Club
Dayton, Ohio
Education
South Fork High School
Stuart, FlSkills
- Customer engagement
- Positive and professional
- Team collaboration
- Inventory & Vendor management
- Cross-functional coordination
- Relationship building
- Conflict resolution
- Data entry
- Office administration
Affiliations
- Avid beach go-er
- Kayaking/Canoeing
References
References available upon request.
Timeline
Lead Sales Key Holder
Sea Lustre
06.2025 - 08.2026
Coordination Assistant
Woodwerx Inc
01.2024 - Current
Jewelry Operations
Marissa Collections
04.2023 - 01.2024
Administrative Support Specialist
Mad River Poker Club
South Fork High School