KATIE TUCKER
professional server
Baltimore,MD
Summary
Energetically led teams at IHOP, enhancing operations and fostering professional growth. Expert in crew leadership and mechanical troubleshooting, I significantly improved performance and service standards. My knack for training and mentoring, coupled with a focus on high-quality outcomes, positions me as a dynamic asset to any team.
Overview
20
20
years of professional experience
Work History
Crew Chief /Restaurant Server
IHOP
01.2018 - 03.2024
- Managed team according to company standards and compliance requirements.
- Organized daily assignments for crew members, ensuring efficient use of time and resources.
- Trained all team members on key roles to maintain flexibility.
- Mentored junior crew members, fostering a supportive work environment and promoting professional growth.
Banquet Manager
Ocean City Convention Center
06.2004 - 02.2017
- Delegated tasks to staff members to maximize production under tight deadlines.
- Enhanced banquet operations by streamlining communication between kitchen and service staff.
- Increased guest satisfaction by anticipating needs and providing exceptional service during events.
- Directed and managed banquet functions for [Number]-person event.
Head Cook/ Server/Assistant Manager
Flavous Of Italy
03.2005 - 01.2009
- Placed orders to restock items before supplies ran out.
- Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Education
High School Diploma -
Sparrows Point High School
Sparrows Point, MD06.2000
Skills
- Training and mentoring
- Performance Improvements
- Mechanical Troubleshooting
- Crew Leadership
Timeline
Crew Chief /Restaurant Server
IHOP
01.2018 - 03.2024
Head Cook/ Server/Assistant Manager
Flavous Of Italy
03.2005 - 01.2009
Banquet Manager
Ocean City Convention Center
06.2004 - 02.2017
High School Diploma -
Sparrows Point High School
Similar Profiles
Christina Biggers-XivirChristina Biggers-Xivir
General Manager at IhopGeneral Manager at Ihop
Marisol GonzalezMarisol Gonzalez
Line Cook at IHOPLine Cook at IHOP
Benjamin LinzeBenjamin Linze
Crew Chief at IHOPCrew Chief at IHOP
Herman FloydHerman Floyd
Culinary Sanitation Specialist at IHOPCulinary Sanitation Specialist at IHOP
Neilon BaptisteNeilon Baptiste
Electrical Contractor at American Lighting and SignalizationElectrical Contractor at American Lighting and Signalization