Katina Flowers
Coon Rapids,MN
Summary
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
13
13
years of professional experience
Work History
Overnight Cashier/Cashier/Customer Service Representative
Cub Foods
Coon Rapids, MN
06.2017 - Current
- Adhered to all company policies and procedures related to cash handling practices.
- Ensured compliance with health regulations regarding food handling processes.
- Resolved discrepancies between payment received and amount due in accordance with store policy.
- Communicated effectively with co-workers to ensure smooth operations during shift changes.
- Greeted customers and provided friendly customer service.
- Checked identification for customers purchasing age-restricted items.
- Assisted in resolving customer complaints in a professional manner.
- Answered customer inquiries regarding products or services offered by the store.
Cashier/Customer Service Representative
Cub Foods
Blaine, MN
05.2016 - 05.2017
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Overnight Cashier/Cashier/Customer Service Representative
Mercy Hospital Springfield
Coon Rapids, MN
05.2011 - 10.2011
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Education
High School Diploma -
George Westinghouse Vocational High School
Chicago, IL09-1991
Skills
- Merchandise Stocking
- POS system knowledge
- Maintaining confidentiality
- Excellent customer service
- Cash Handling Accuracy
- Accurate Cash Handling
- Cash and credit transactions
- Cash Register Operations
- Cash and credit card transactions
- Credit and cash transactions
- Customer Assistance
- Customer Service
- Call Response and Transfer
Timeline
Overnight Cashier/Cashier/Customer Service Representative
Cub Foods
06.2017 - Current
Cashier/Customer Service Representative
Cub Foods
05.2016 - 05.2017
Overnight Cashier/Cashier/Customer Service Representative
Mercy Hospital Springfield
05.2011 - 10.2011
High School Diploma -
George Westinghouse Vocational High School