Maria Celaya
Charlotte,NC
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
3
3
years of professional experience
Work History
Cashier/Customer Service Representative
Sam's Club
Matthews, NC
09.2023 - Current
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
- Used suggestive selling techniques to promote add-on sales.
- Promoted credit cards and membership upgrades
- Checked memberships at the entrance door
Server/Cashier
Morazan Restaurant
Charlotte, Nc
09.2021 - 07.2023
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Greeted guests and provided menus.
- Prepared drinks according to standard recipes.
- Cleaned tables and chairs to prepare dining area for next customers.
- Operated POS terminals to input orders, split bills and calculate totals.
Education
High School Diploma -
Independence High School
Charlotte, NC06-2024
Skills
- POS Systems
- Order Taking
- Money Handling
- Product Recommendations
- Customer Assistance
- Customer Service
- Merchandise Stocking
- Strong multitasking abilities
Languages
Spanish
Native/ Bilingual
Timeline
Cashier/Customer Service Representative
Sam's Club
09.2023 - Current
Server/Cashier
Morazan Restaurant
09.2021 - 07.2023
High School Diploma -
Independence High School