Katina Lee

Energetic professional capable of learning quickly. Motivated to apply abilities to enhance the smooth flow of operations. Eager to learn new skills and advanced knowledge with hands–on experience. Dependable, reliable, multi-tasker with the capability to take ownership. Excellent oral and written communication skills and very detail-oriented.

• Loss Mitigation Specialist 1, DOVENMUELE, 10/22, present, Manage cases of loss mitigation loan files within required timelines and protocols. Required to handle an intermediate volume of cases with the ability to identify more complex cases for escalation., Evaluate borrower application packages to determine financial circumstances, capacity, and ability to pay., Reconcile sources of income, tax returns, balance sheets/statements, and credit reports; evaluate property valuations and/or appraisals to determine beneficiary’s equity position and to ensure adequate collateral of security instrument is maintained. Review title searches for liens, real estate tax information, or other barriers and relay the required steps to the appropriate parties to resolve any issues., Negotiate terms with mortgagors, real estate brokers, attorneys, MI companies, government agencies, and clients., Complete modification/forbearance calculations for agreements or provide required information to appropriate parties., Ensure documentation is accurate prior to submission to appropriate departments for them to update the Loan Servicing System with modified terms., Manage portfolio loans that include client-specific criteria in addition to, but not limited to, no document and full document loans, based on agency guidelines., Monitor loans for borrower payment and performance during the trial period, forbearance plans, or repayment plan arrangements., Demonstrate strong knowledge and adherence to all laws, regulations, and organizational processes., Completed annual regulatory compliance training., Additional duties as assigned.
• COLLATERAL SPECIALIST, NEWREZ LLC., 05/21, 08/2022, The Collateral team's duties include reviewing the accuracy of loan documents and timely shipment of loan documents to the Warehouse facility that houses New Penn loan closing., Manage the variable daily loan volume., All loan files should be reviewed, and all errors cleared within 7 days., Reports are run and any errors are corrected daily. This duty is rotated monthly between processors and used for trending and streamlining the workflow., Monitor incoming escalated emails., Provide Notary services for the department.
• Insurance Follow-Up Rep, Molina Health Care, 10/16, 01/21, Accepted calls on insurance questions from various insurance companies., Viewed insurance claims to make sure that the billing was processed correctly., Verified patient insurance policy and billing amount, made sure their calculations were correct, and verified their payments., Made the decisions to determine if the claim was processed and if not, sent them back., Took incoming calls from customers and insurance companies.

• Organizational and interpersonal skills
• Excellent communicator
• Act quickly and deviously under pressure
• 10,000 keystrokes per hour /50 words per minute
• Proficient with Microsoft Office