Katina Person
Knapheide Truck Equipment Center
Waxahachie,TX
11
years of professional experience
Detail-oriented professional with 10 years of experience seeking a Data Entry role. Proven expertise in managing databases and maintaining accurate records, honed through roles in sales coordination and customer service. Skilled in MS Office, organization, and process improvement, ensuring efficient data entry and management.
Work History
Sale Coordinator
2 Years 4 Months- Managed and maintained critical account and sales data using Microsoft Excel to ensure comprehensive and accurate database records.
- Applied consultative sales techniques to effectively identify and fulfill customer requirements.
- Executed cold calling and lead follow-up activities, successfully generating new revenue and informing customers about product benefits and pricing, resulting in sales of $30,000.
QC Inspector
5 Months- Conducted pre-inspections, supervised sites, managed scheduling and equipment, ensuring efficient operations and compliance.
- Developed and submitted comprehensive reports to regulatory agencies and company leadership, facilitating informed decision-making and improvement initiatives.
- Identified and analyzed interconnected issues beyond established specifications, contributing to enhanced problem-solving and process optimization.
CSR
7 Years 10 Months- Responded to customer inquiries regarding merchandise availability, sales, pricing, and company updates, ensuring satisfaction and clarity.
- Delivered primary support to both internal and external customers in a dynamic, fast-paced setting, maintaining high service standards.
- Utilized communication and negotiation skills to resolve issues and sustain revenue, occasionally offering refunds to maintain customer satisfaction.
Education
Certificate - Hairstyling
High School
Skills
Communications
Process Improvement
Order Processing
Customer Service
Staff Training
MS Office
Scheduling Understanding
Organization
First Aid/CPR
Timeline
Sale Coordinator
Knapheide Truck Equipment Center
10.2022 - 02.2025Read More
QC Inspector
Tree House Inhome Psychological
05.2022 - 10.2022Read More
CSR
NFI
07.2014 - 05.2022Read More
Corsicana High School
High School
Read More
Texas Barber College
Certificate from Hairstyling
Read More