Hi, I’m
Katina Rouse
Wendell,NC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
24
years of professional experience
Work History
McDonald's
Assistant Manager
07.2022 - 02.2023
Job overview
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Biscuitville
Assistant Manager
07.2019 - 05.2022
Job overview
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
McDonalds
Assistant Manager
10.1998 - 03.2010
Job overview
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Monitored security and handled incidents calmly.
Education
Wake Technical Community CollegeRaleigh, NC
Associate of Applied Science from Cosmetology
12.2023
Skills
- Prototype Development
- Customer Relations
Timeline
Assistant Manager
McDonald's
07.2022 - 02.2023
Assistant Manager
Biscuitville
07.2019 - 05.2022
Assistant Manager
McDonalds
10.1998 - 03.2010
Wake Technical Community College
Associate of Applied Science from Cosmetology
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