Practiced Care Plan Coordinator dedicated to timely and accurate completion of patient assessments, supporting development of comprehensive care plans. Collaborates with interdisciplinary team in monitoring progress and adjusting plans to achieve target results. Observes resident care, recommending opportunities for improvements.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Assistant Manager
Diablo's Southwest Grill
5769 Old Winder Hwy
04.2023 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Mentored team members to enhance professional development and accountability in workplace.
Medical Assistant
Zaheer Pediatrics Associates,SC
Kankakee, IL
10.2022 - 01.2023
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Called and faxed pharmacies to submit prescriptions and refills.
Documented vital signs and health history for patients in clinic and hospital environments.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Prepared and administered medications to alleviate patient symptoms.
Collected and documented patient medical information such as blood pressure and weight.
Care Coordinator PA Associate II
Riverside Hospital
03.2022 - 10.2022
Built strong relationships with clients to deliver emotional support and companionship.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Used company software and databases to maintain records of services performed and patient conditions.
Supported patient care excellence via planning and interpretation of programs.
Residential Stabilization Coordinator
Family Guidance Center
Manteno, IL
10.2019 - 02.2022
Communicated regularly with guardians of residents, answering questions and addressing concerns.
Coordinated services and therapy for residents and managed attendance for scheduled appointments.
Responded to injuries, accidents and allegations of abuse and misconduct by following company policies and when appropriate, law enforcement.
Conducted daily inspections of building for security purposes and identified issues requiring immediate resolution.
Provided leadership, guidance and support to staff members.
Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
Certified Nursing Assistant
CNA, Illinois Veterans Home
10.2015 - 06.2019
Throughout my time at this facility I assisted residents with their activities of daily living such as, hair care, toileting, bathing, perineal care, catheter care, etc...
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Behavioral Health Specialist
Riverside Medical Center
350 N. Wall St.
03.2012 - 10.2015
Implemented and established behavior strategies by setting rules, reiterating expectations, and rewarding good behavior.
Created progress reports, assessments and charting within required timeframes.
Trained residential staff on symptoms management and intervention strategies for clients with various behavioral issues.
Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
Used EPIC to document patient information, progress notes, and treatment plans.
Mental Health Technician
Shapiro Developmental Center
100 E. Jeffery St.
06.2004 - 10.2012
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Applied de-escalation and limit-setting techniques to promote patient cooperation.
Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
Developed and maintained positive relationships with clients to create safe and supportive environment.
Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
Education
CNA - Nursing
Kankakee Community College
Kankakee, IL
2014
Skills
Customer Relationship Management
Staff Supervision
Prototype Development
EMR Systems
Patient Care
Patient and Caregiver Education
Care Plan Assessment
Payment Collection
Rapid Strep Testing
Pulse Oximetry
Exam Room Preparation
Injection Administration
Basic Laboratory Tests
Certification
CNA - Certified Nurse Assistant
CMA - Certified Medical Assistant
911 dispatcher Training - 1 year
RBT - Registered Behavior Technician
PT - Phlebotomy Technician
Additional Information
Willing to relocate to:, Buford, GA - Hoschton, GA -Authorized to work in the US for any employer