Katina Smith
Ft. Pierce,FL
Summary
Detail-oriented individual with exceptional communication and management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environment. Organized dependable, and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Demonstrates strong analytical, communication, and teamwork skills. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
24
24
years of professional experience
Work History
Bakery- Owner/ Operator
Tina’s Tasty Pastries
Ft. Pierce, FL
10.2012 - Current
- Developed unique pastry recipes, enhancing product offerings and customer satisfaction.
- Managed daily operations, ensuring efficient workflow and high-quality standards.
- Implemented inventory control systems to minimize waste and optimize supply chain management.
- Established marketing strategies, increasing brand visibility and customer engagement.
- Analyzed sales data to identify trends and adjust product lines accordingly.
- Led community outreach initiatives, promoting brand awareness through local events and partnerships.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Child Care Director in Training
Precious Lambs Kiddie Kollege
Fort Pierce, Florida
09.2025 - 01.2026
- Managed daily front office operations, ensuring efficient workflow and high-quality operations.
- Handled parent inquiries and resolved issues promptly to maintain satisfaction levels.
- Developed and implemented age-appropriate curriculum to enhance child development.
- Managed daily operations, ensuring compliance with safety and licensing regulations.
- Organized parent communication channels to foster community engagement and feedback.
- Trained staff in best practices for childcare and classroom management techniques.
- Coordinated schedules to optimize staffing efficiency and maintain child-to-adult ratios.
- Assessed children's progress through observations and provided tailored support strategies.
- Supervised team meetings, promoting collaboration and professional growth among staff members.
- Established partnerships with local organizations to enrich program offerings and resources.
- Engaged with parents and families to build positive relationships for children to thrive.
- Recruited, selected, and retained high-quality staff to reduce turnover and foster stability.
- Supervised and managed team of childcare professionals to guarantee highest standards of care.
- Communicated with local and state government agencies to maintain compliance with all regulations.
- Operated under licensing guidelines to protect health, safety and well-being of children.
- Resolved conflicts and administered corrective action to foster positive experience for children and staff.
- Established strong relationships with parents through open communication and regular updates on child progress.
- Ensured compliance with all relevant licensing requirements by maintaining detailed documentation and submitting timely reports as necessary.
- Analyzed enrollment data to identify trends, optimize staffing levels, and inform future program development.
- Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
- Monitored and observed child progress, interactions and behavior and reported findings to parents.
- Managed program paperwork and child records to comply with state requirements.
- Maintained accurate records of child attendance, medical information, and emergency contacts in compliance with state regulations.
- Modernized instructional plans and educational approaches to enhance student learning.
- Observed and assessed classroom activities to verify conformity with quality standards.
- Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
- Maintained high-quality child care standards based on developmentally appropriate practices.
- Facilitated ongoing professional development opportunities for staff members to ensure adherence to industry best practices.
- Spearheaded marketing efforts to increase awareness of the center''s services within the community.
- Evaluated staff and offered guidance to enhance knowledge, skills, and professional development to optimize learning environment.
- Adhered to budgetary guidelines to set financial goals and maintain school profitability.
- Coordinated special events and field trips that enriched children''s learning experiences outside the classroom setting.
- Furnished facility with supplies, equipment, food and materials to foster social and cognitive development.
- Developed staff training programs for effective team collaboration and increased service excellence.
- Streamlined administrative processes through the adoption of new software systems, enhancing efficiency across the organization.
- Implemented comprehensive health policies aligned with CDC guidelines to minimize illness outbreaks within the facility.
- Partnered with external organizations such as libraries or museums to broaden children''s educational exposure beyond traditional settings.
- Executed marketing plan and promoted positive image to achieve enrollment goals.
- Attended approved training and continuing education courses to maintain certifications.
- Conducted regular safety audits, ensuring a secure environment for children and staff alike.
- Created an inclusive environment that respected diversity in culture, language, ability level, and learning style.
Daycare Front Office Manager
Golden Child Development Center
Ft. Pierce, FL
02.2025 - 09.2025
- Managed front desk operations, ensuring seamless Child Development operations
- Oversaw scheduling of staff shifts, optimizing workforce efficiency and coverage during peak hours.
- Monitored inventory of office supplies, placing orders as needed to maintain operational readiness.
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Resolved parent complaints professionally, maintaining positive relationships with parents for future business opportunities.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Developed effective communication channels within the team to improve decision-making process and problem-solving abilities.
- Enhanced parent satisfaction by efficiently managing front office operations and addressing parent concerns promptly.
- Conducted regular staff evaluations, providing constructive feedback and identifying opportunities for professional growth.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Implemented staff training programs, improving employee performance and team cohesion.
- Fostered culture of excellence within Child Development environment, leading by example and encouraging continuous learning.
- Improved team morale and efficiency with regular training sessions and performance feedback.
- Facilitated team meetings to discuss performance goals, guest feedback, and areas for improvement.
- Negotiated with vendors for office supplies, securing cost-effective deals that met our quality standards.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Pediatrician
MCV Hospital
Richmond, VA
09.2001 - 06.2012
- Diagnosed and treated acute and chronic illnesses in pediatric patients.
- Developed and implemented individualized care plans for diverse patient needs.
- Educated families on preventive health measures and healthy lifestyle choices.
- Collaborated with multidisciplinary teams to enhance patient care outcomes.
- Mentored junior staff on best practices in pediatric medicine and patient management.
- Advocated for children's health initiatives within the community to raise awareness.
- Collaborated with multidisciplinary teams for comprehensive patient management, resulting in better overall health outcomes.
- Established a strong rapport with patients and their families, creating a trusting environment for open communication and better adherence to treatment plans.
- Kept up-to-date with the latest research and advancements in pediatrics through regular continuing education courses and conferences.
- Improved patient satisfaction by providing compassionate care and addressing individual concerns.
- Administered required vaccinations and advocated for adherence to vaccination schedule for best disease prevention.
- Provided yearly physicals, sports physicals and immunizations to children.
Education
Director Credential - Director of Childcare
Department of Children And Families
Ft. Pierce, FLM.D. - Medicine
University of Virginia
Charlottesville, VA06.1998
Bachelor of Science - Chemistry
Howard University
Washington, District of Columbia, DC05.1994
High School Diploma -
Lincoln Park Academy
Fort Pierce, 05.1990
Skills
Relationship building
Verbal and written communication
Operations management
Staff management
Strategic planning
Staff hiring
Financial management
Administrative oversight
Partnership development
Crisis management
Program creation and implementation
Social media control
Profit and loss
Attention to detail
Decision-making
Team leadership
Effective leader
Scheduling
Goal setting
Inventory tracking and management
Records organization and management
Employee relations
Employee scheduling
Staff training/development
Delegating work
Employee motivation
Operations oversight
Timeline
Child Care Director in Training
Precious Lambs Kiddie Kollege
09.2025 - 01.2026
Daycare Front Office Manager
Golden Child Development Center
02.2025 - 09.2025
Bakery- Owner/ Operator
Tina’s Tasty Pastries
10.2012 - Current
Pediatrician
MCV Hospital
09.2001 - 06.2012
Director Credential - Director of Childcare
Department of Children And Families
M.D. - Medicine
University of Virginia
Bachelor of Science - Chemistry
Howard University
High School Diploma -
Lincoln Park Academy