Katisha Hinton
Euclid,United States
Summary
Results-oriented Associate with extensive experience in the Foreclosure industry and a proven track record of enhancing customer relationships. Recognized for accuracy and speed, delivering exceptional performance in sales while consistently exceeding targets through strategic planning. Demonstrates strong problem-solving skills and excels in both collaborative and independent environments. Passionate about driving results in dynamic settings, leveraging expertise in lead generation and product demonstration.
Overview
12
12
years of professional experience
Work History
Sales Associate
Lane Bryant
Beachwood, Ohio
07.2024 - Current
- Assisted clients during styling appointments.
- Processed customer transactions efficiently.
- Reorganized store displays to include new merchandise.
- Processed incoming shipments and arranged products on the sales floor.
- Welcomed arriving customers.
Processing Administrator
Window Nation, LLC
Warrensville Hts., Ohio
01.2021 - Current
- Processed client packet details for Windows from new and existing customers.
- Facilitated the execution of change orders.
- Handle several markets and email boxes with diverse tasks.
- Handle various weekly reports.
District Leader
Primerica
South Euclid, Ohio
01.2013 - Current
- Oversaw training of incoming independent representatives.
- Supported both new and existing clients in revising their financial strategies.
- Supervised client and representative information systems.
- Created educational flyers for multiple events.
Office Administrator
Primerica
South Euclid, Ohio
01.2018 - 01.2021
- Directed front desk operations, welcoming clients and agents.
- Handled incoming telephone inquiries.
- Supported Regional Vice Presidents in executing varied initiatives.
- Managed scheduling and coordination of calendars.
- Developed multiple spreadsheets and reports using Microsoft Word and Excel.
- Conducted phone calls to agents and clients.
- Managed database reports ensuring seamless business operations.
- Assisted in managing agents and client portals.
- Organized numerous events locally and nationally.
- Sent correspondence to customers.
- Communicated continuously with the Primerica Home Office via fax, email, and phone.
- Maintained office cleanliness.
- Maintained inventory of office supplies.
Sales Associate
Lane Bryant
Mayfield, Ohio
01.2019 - 01.2020
- Handled client inquiries effectively.
- Handled transactions efficiently.
- Stocked shelves and maintained product inventory.
Foreclosure Specialist
New York Community Bank
Cleveland, Ohio
01.2016 - 01.2017
- Entity previously recognized as AmTrust Bank and Ohio Savings Bank.
- Manage daily reporting and update files.
- Drafted Breach Letters to assist customers in maintaining account currency.
- Conducted thorough research on state government websites for document information.
- Assisted with special projects, coordinating with attorneys' offices across various states.
Legal Assistant
Manbir Sandhu, LLC
Cleveland, Ohio
01.2014 - 01.2015
- Oversaw Foreclosure Tax Sales and Post Sale Information in various Ohio counties.
- Managed and processed tax sales orders for diverse client portfolio.
- Prepared court-bound final documents, including Notices of Sheriff Sales and Motions to Substitute Plaintiff.
- Kept client report current for Tax Sales.
- Assisted Judgment Department in preparing judgment documents.
Retail Coordinator
Javitch Bock & Rathbone
Cleveland, Ohio
01.2013 - 01.2014
- Maintained creditor information for key clients.
- Drafted Motions for Default Judgment, Judgment Liens and Lien Releases.
- Managed inbound calls from judicial authorities.
- Handle debtor checks efficiently.
Education
Computer Science, Business Administration
Cleveland State University
Cleveland, OhioApplied Electronics -
Total Technical Institute
Parma, OhioSkills
- Experienced with Microsoft Windows Operating System
- Microsoft Word Proficiency
- Advanced Excel Skills
- Salesforce Proficiency
- CMS Proficiency
- CaseAware Proficiency
- Access
- Experience with Newtrak
- Vendorscape
- LexisNexis Research
- Presentation Software
- Lotus Software Proficiency
- Onbase
- Fiserv
License
Life Insurance
Timeline
Sales Associate
Lane Bryant
07.2024 - Current
Processing Administrator
Window Nation, LLC
01.2021 - Current
Sales Associate
Lane Bryant
01.2019 - 01.2020
Office Administrator
Primerica
01.2018 - 01.2021
Foreclosure Specialist
New York Community Bank
01.2016 - 01.2017
Legal Assistant
Manbir Sandhu, LLC
01.2014 - 01.2015
District Leader
Primerica
01.2013 - Current
Retail Coordinator
Javitch Bock & Rathbone
01.2013 - 01.2014
Computer Science, Business Administration
Cleveland State University
Applied Electronics -
Total Technical Institute
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