Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katisha Kelly

Summary

Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

18
18
years of professional experience

Work History

Cashier

Walmart
Charlotte , NC
11.2023 - 02.2024

Greeted customers with a smile and answered any questions they had about the store's products and services

  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Housekeeping

Peak resources
Charlotte , NC
06.2023 - 12.2023
  • Performed light housekeeping tasks such as changing linens, laundry, vacuuming, dusting.
  • Performed light housekeeping duties such as laundry or meal preparation as required.
  • Assisted guests with any questions or requests regarding housekeeping services.

Cashier

Harris Teeter
Charlotte , NC
11.2022 - 01.2023
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Ensured compliance with all safety regulations within the store environment.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Performed other duties as assigned by management.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Resolved customer complaints professionally in accordance with company policy.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Cashier

Burger king
Charlotte , NC
02/ - 05.2019
  •  Smileing  for each and  every customer

Expedite for drive hru  eeve

  • Maximized customer satisfaction by assisting customers complete purchases, locate items and sign up for rewards programs.

Downpiling

FedEx
Charlotte , NC
10.2010 - 03.2013
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Cashier

McDonald's
Charlotte , North Carolina
02.2006 - 11.2009
  • Greeted customers and answered any questions they had made sure their orders was correct
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Sweep mopped cleaned the lobby and the restrooms

Education

High School Diploma -

West Mecklenburg High School
Charlotte, NC
06-2007

Skills

  • Payment Collection
  • Credit and cash transactions
  • Product Knowledge
  • Cleaning and sanitizing
  • Customer service excellence
  • Customer Assistance
  • Cash Handling
  • Customer Service
  • Order Taking

Timeline

Cashier

Walmart
11.2023 - 02.2024

Housekeeping

Peak resources
06.2023 - 12.2023

Cashier

Harris Teeter
11.2022 - 01.2023

Cashier

Burger king
02/ - 05.2019

Downpiling

FedEx
10.2010 - 03.2013

Cashier

McDonald's
02.2006 - 11.2009

High School Diploma -

West Mecklenburg High School
Katisha Kelly