Katja Gonzalez
Cape Coral,FL
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating upbeat work environment. Professionally trained Mixologist with a passion to exceed expectation. Knowledgeable in food safety and sanitation protocols. Well-versed in hospitality standards and natural knack for building positive relationships with customers and team members. Detail-oriented team player successful at managing multiple priorities, taking initiative to go the extra mile and meet team goals.
Overview
7
7
years of professional experience
Work History
General Manager
Mr Waves Island Bar
11.2023 - Current
- Performed Grand Opening activities including menu planning, staff training, event planning, etc.
- Managed a diverse team of professionals, fostering a positive work environment.
- Established comprehensive employee training programs to develop skills, improve productivity, & maintain compliance with industry regulations.
- Championed continuous improvement initiatives enhancing operational performance across departments.
- Collaborated effectively with team members on various projects/initiatives focused on delivering results.
- Performed opening and closing duties, setting up for incoming shift, preparing cash drawers and taking inventory.
- Maintained spotless, well-stocked bar organized and ready for customer demands.
- Tracked employee attendance & punctuality, addressing repeat problems quickly to prevent long-term habits.
- Interacted with customers to build connections and nurture relationships.
2 Nd Lieutenant: Field Artillery
Army National Guard
07.2017 - Current
- Responsible for mentoring and training soldiers within the Illinois Field Artillery. Elements include completing work plans; risk assessments on a Company level as well as responsibility for health, welfare & readiness of a 48 Soldier platoon.
- Planned actions of platoon to include tactical movement, continuous day/night and degraded operations, defense, communications, and conducted soldier assessments.
- Demonstrated leadership skills in organizing, planning, supervising, motivating, fostering teamwork, and delivering personnel evaluations.
Planned and executed several diverse operations including physical training, convoy, and night operations. - Used critical thinking to break down problems, evaluate solutions and make decisions.
Research Assistant
Midwestern University
08.2020 - 05.2022
- Investigated motility of mice by conducting literature searches, data management, and maintaining operations research. Created the design, administration, and monitoring of the research trials ensuring compliance with protocol and overall safety guidelines.
- Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output.
- Managed laboratory equipment and resources, ensuring proper maintenance and optimal functionality.
- Performed statistical, qualitative, and quantitative analysis.
- Provided regular project updates and collaborated with fellow researchers on challenges faced, and lessons learned during ongoing activities.
- Prepared written and data materials for submissions and publication.
Education
Professional Bartending Certification -
Elite Bartending School
Ft Myers, FloridaMaster of Science - Biomedical Sciences Midwestern
Midwestern University
Downers Grove, IL05.2022
Bachelor of Science - Biological Sciences
The University of Illinois
Chicago, Illinois05.2020
Skills
- Professional Mixology Training and Expertise
- Customer Relationship Building
- Self-Motivated
- Bar Management & Event Coordination
- Team Building and Professionalism
- Creating fun positive atmosphere
- Problem-solving aptitude
- Planning and Coordination, including menu, staffing, etc
- Health and safety & Quality Assurance
- Training and coaching
- Proficient in TOAST and SLING
Timeline
General Manager
Mr Waves Island Bar
11.2023 - Current
Research Assistant
Midwestern University
08.2020 - 05.2022
2 Nd Lieutenant: Field Artillery
Army National Guard
07.2017 - Current
Professional Bartending Certification -
Elite Bartending School
Master of Science - Biomedical Sciences Midwestern
Midwestern University
Bachelor of Science - Biological Sciences
The University of Illinois
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