Summary
Overview
Work History
Education
Skills
Languages
Timeline
Manager
Katja Wolf

Katja Wolf

Las Vegas,NV

Summary

Dynamic manager with a proven track record at Dennis Wolf LLC, enhancing operational efficiency through strategic process improvements. Skilled in team leadership and complex problem-solving, I successfully mentored staff and analyzed performance metrics, driving decision-making and fostering collaboration to achieve business objectives. Committed to delivering exceptional customer service and achieving sales targets.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

27
27
years of professional experience

Work History

Manager

Dennis Wolf LLC
02.2010 - 04.2025
  • Led cross-functional teams to enhance operational efficiency and achieve strategic objectives.
  • Developed and implemented process improvements, resulting in streamlined workflows and reduced bottlenecks.
  • Mentored junior staff, fostering professional growth and enhancing team performance.
  • Analyzed departmental performance metrics to identify areas for improvement and drive decision-making.
  • Analyzed market trends to inform decision-making and refine business strategies.
  • Facilitated workshops to promote collaboration and innovation within the business development team.

Teamleader

Citibank
06.1998 - 12.2010
  • Led cross-functional teams to enhance workflow efficiencies and streamline operations.
  • Developed training programs to elevate team performance and ensure compliance with industry standards.
  • Implemented process improvements that reduced turnaround times and elevated service quality.
  • Mentored junior staff, fostering professional development and enhancing team capabilities.
  • Implemented best practices for cash handling, increasing accuracy in daily reconciliations.
  • Assisted clients with account management, ensuring accuracy and compliance in transactions.
  • Collaborated with team members to streamline processes, improving operational efficiency.
  • Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
  • Collaborated with team members to achieve sales targets and improve overall branch performance.

Education

Boeckenheck
Datteln,NRW Germany
06-1987

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Complex Problem-solving
  • Goal setting
  • Cross-functional teamwork
  • Sales management
  • Business administration
  • Expense tracking
  • Teamwork and collaboration
  • Problem resolution

Languages

German
Native or Bilingual

Timeline

Manager

Dennis Wolf LLC
02.2010 - 04.2025

Teamleader

Citibank
06.1998 - 12.2010

Boeckenheck

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