Katlin Izaguirre Jardines

• Monitored case progress for timely completion and compliance with applicable regulations.
• Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
• Facilitated client access to community resources, promoting self-sufficiency and independence.
• Mentored new caseworkers as they transitioned into their roles, providing guidance on best practices and procedures.
• Streamlined documentation processes, increasing efficiency in caseload management.
• Manage clients information through Client Track, RMS and Sharepoint Management Systems

• Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
• Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
• Conducted training and change management processes to improve operations.
• Monitored and reported on process performance to verify compliance with established standards.
• Assisted coworkers and staff members with special tasks on daily basis.

• Increased output by identifying bottlenecks and implementing effective solutions for process optimization.
• Monitored inventory use and adjusted inventory control techniques.
• Reviewed job orders and adjusted schedules for timely delivery.
• Increased efficiency in the electronic inventory management process by implementing new tracking systems and procedures.
• Proactively identified areas for process improvement within the clinical setting, working closely with management to implement changes that resulted in increased efficiency and enhanced patient experience.

• Installed, configured, and supported local area network (LAN) and Internet systems.

• Maintained network hardware and software, and monitored the network to support network availability for end users.

• Performed day-to-day LAN and WAN administration, maintenance, and support.

• Monitored system performance and responded to alerts.

• Implemented network security measures to minimize data loss.

• Managed computer operation scheduling, backup, storage, and retrieval functions.

• Maintained applications to keep software current with necessary software updates and upgrades.

Verified continuity of computer and telephone system services for users.

• Supported the project planning team to promptly address hardware, software problems, and network emergencies.

• Consulted with management to determine the scope and priorities of projects, and to discuss system capacity and equipment acquisitions.

Diagnosed and resolved hardware and software issues.

• Installed and configured network printers, and other peripheral devices.