Katlin Izaguirre Jardines

Monitored case progress for timely completion and compliance with applicable regulations.
Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
Facilitated client access to community resources, promoting self-sufficiency and independence.
Mentored new caseworkers as they transitioned into their roles, providing guidance on best practices and procedures.
Streamlined documentation processes, increasing efficiency in caseload management.
Manage clients information through Client Track, RMS and Sharepoint Management Systems.

Worked effectively in fast-paced environments.

Pulled orders quickly to maintain demanding productivity goals.

Optimized workflow through effective collaboration with other departments such as shipping and receiving teams, contributing to overall operational efficiency.

Printed labels, packaged boxes, and loaded into outbound containers.

Collaborated with team members to streamline the picking process, resulting in improved productivity.

Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.

Enhanced communication between departments by streamlining workflows within the ERP and BC365 systems that supported interdepartmental collaboration efforts effectively.

Reviewed job orders and checking the finished product were ready to ship or if needed to be remake.

Troubleshoot, record and report production issues made by operators on the software. (Shop Floor Terminal).
Increased output by identifying bottlenecks and implementing effective solutions for process optimization.
Reviewed job orders and adjusted schedules for timely delivery.
Increased efficiency in the electronic inventory management process by implementing new tracking systems and procedures.

Installed, configured, and supported local area network (LAN) and Internet systems.
Maintained network hardware and software, and monitored the network to support network availability for end users.
Monitored system performance and responded to alerts.
Managed computer operation scheduling, backup, storage, and retrieval functions.

Maintained applications to keep software current with necessary software updates and upgrades.

Offered Costumer service support to end users whether they were located onsite or remote our facility.
Verified continuity of computer and telephone system services for users.
Supported the project planning team to promptly address hardware, software problems, and network emergencies.
Consulted with management to determine the scope and priorities of projects, and to discuss system capacity and equipment acquisitions.
Diagnosed and resolved hardware and software issues.
Installed and configured network printers, and other peripheral devices.