Katlin Lanier Butler
Burgaw,NC
Summary
Developed strong client relationship management and financial analysis skills in fast-paced financial services environment. Demonstrated ability to communicate complex financial information clearly and effectively while maintaining client trust. Looking to transition into new field where these transferable skills can make positive impact.
Overview
8
8
years of professional experience
Work History
Personal Loan Specialist
One Main Financial
06.2022 - Current
- Duties include collection calls, viewing credit reports, and customer assistance
- For seven months I was in the role of collection specialist
- Collected past due accounts for eight offices
- Loan origination is my specialty
- Handle customer documents for proof of income
- I am a quick learner
- I have my notary as well
- I have learned about credit reports and how to read them which has helped me in my personal life and my work
Electronics Department Associate
Walmart
03.2021 - 05.2022
- Worked in the electronics department
Packaging Worker
Acme Smoked Fish
06.2020 - 01.2021
- Worked in slicing, packaging and in the label room
Package Handler
Fedex Ground
03.2018 - 11.2019
- Started out at the bottom loading and unloading trucks with packages
- Part of a safety committee
- Promoted to a different department in July of 2018
- Dealt with drivers that couldn't find houses and needed maps
- Corrected bad addresses on packages
- Spoke with customers setting up times to sign and receive certain special packages
- Inspected packages that looked or sounded damaged
- Repackaged damaged or leaking packages that could be sent to the customers
Package Handler
Fedex Express
09.2016 - 03.2018
- Sorted packages as a package handler
- Certified as a class 5 tug operator
- Tugged on a regular basis, did set up for the sort line before the operation and also cleaned up after the sort was finished
- Experienced a 10 hour day of icy and snowy conditions on a tug
- Worked in the Information office where I was in charge of assigning out equipment and making sure it was returned
- Keeping inventory of equipment and supplies
- Worked on a computer and cons the ULDs up for the correct sorting
- Used various equipment including scanners, power pads and printers
- Learned how to calculate the amount of packages we handled while in the office
- Used spreadsheets using Excel to organize reports for the counts of the flow of packages
- Received two Bravo Zulu awards while with Fedex Express
Education
High School Diploma -
The North Carolina Leadership Academy
06-2017
Skills
- Risk evaluation
- Goal oriented
- Loan servicing
- Collections experience
- Loan origination
- Loan processing
- Debt management
- Financial literacy
- Credit assessment
- Teamwork
- Customer service
- Attention to detail
- Organizational skills
- Effective communication
- Adaptability and flexibility
- Microsoft office
- Data entry
- Income evaluation
- Computer literacy
Awards
- Bronze Good Citizenship Award, 08/05/14
- Wright Brothers’ Achievement, 10/14/14
- Certificate of Appreciation, 01/12/15
- Bravo Zulu Award, 2017
- Bravo Zulu Award, 2018
Leadership Experience
- Peer Tutor, Helped younger children read and write in 5th grade.
- Element Leader, Served as element leader during 9th grade and on major field trips.
- Flight Leader, Served as Flight Leader at the Winston Salem Airshow in August 2014.
- Cadet Commander, First Cadet Commander of The NCLA Cadet Squadron from 08/05/14 to 01/21/15.
Timeline
Personal Loan Specialist
One Main Financial
06.2022 - Current
Electronics Department Associate
Walmart
03.2021 - 05.2022
Packaging Worker
Acme Smoked Fish
06.2020 - 01.2021
Package Handler
Fedex Ground
03.2018 - 11.2019
Package Handler
Fedex Express
09.2016 - 03.2018
High School Diploma -
The North Carolina Leadership Academy
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