Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Katlin Misiorski

Charlotte,NC

Summary

Motivated and creative professional with adequate marketing skills and a desire to learn more. With over 7 years of customer service experience, works well under pressure and have been successful in building relationships. Excellent communicator with a creative outlook and determination to succeed.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Business Development Representative

Townsquare Interactive
09.2022 - Current
  • Help small- to mid-size businesses with their overall web presence.
  • Set individual and team goals and work with sales manager to exceed goals and quotas.
  • Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
  • Developed business pipeline using cold and warm techniques to set up online webinar demonstrations.
  • Fostered positive and trusting client relationship and professional reputation for meeting and exceeding objectives.

NASCAR Hall of Fame Education Associate

Charlotte Regional Visitors Authority
04.2022 - 08.2022
  • Prepared materials and supplies for each activity.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Led and directed training assignments, tasks, and schedules.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Acted as a team leader in group programs, delegating tasks and providing feedback.

Banquet Staff Member

Kinsmen Brewing Company
08.2021 - 04.2022
  • Created content for social media pages and community outreach.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Managed numerous events, reservations, and seating arrangements while maintaining a calm, professional demeanor.
  • Kept track of event finances, initial deposits, due payments and final balances.

Daycare Assistant Teacher

Bright Start Child Care
10.2017 - 08.2020
  • Scheduled work shifts for 6 employees, ensuring maximum availability.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Met with parents about daily activities, positive developments and issues.
  • Served as positive role model, promoting healthy interpersonal behaviors.

Waitress

Buffalo Wild Wings
01.2019 - 03.2020
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Education

Bachelor of Science - Business Administration, Marketing

EAST CAROLINA UNIVERSITY
Greenville, NC
05.2021

Skills

  • Event Coordination
  • Enthusiastic Team Player
  • Problem Solving
  • Salesforce/ Vanilla Soft
  • Social Media Platforms
  • Client Rapport-Building
  • Time Management
  • Persuasive Communication Style

Certification

  • Emerging Leaders Certification
  • Microsoft Excel 2016 Advanced


Timeline

Business Development Representative

Townsquare Interactive
09.2022 - Current

NASCAR Hall of Fame Education Associate

Charlotte Regional Visitors Authority
04.2022 - 08.2022

Banquet Staff Member

Kinsmen Brewing Company
08.2021 - 04.2022

Waitress

Buffalo Wild Wings
01.2019 - 03.2020

Daycare Assistant Teacher

Bright Start Child Care
10.2017 - 08.2020

Bachelor of Science - Business Administration, Marketing

EAST CAROLINA UNIVERSITY

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Katlin Misiorski