Summary
Overview
Work History
Education
Skills
Languages
Timeline
Custom
Generic

Katlin Shaw

Round Lake Beach,IL

Summary

Tech-savvy innovator with hands-on experience in emerging technologies and a passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing practical solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

7
7
years of professional experience

Work History

Barber

Floyd’s 99 Barbershop
05.2024 - Current
  • Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
  • Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
  • Built strong relationships with clients, encouraging repeat visits and word-of-mouth referrals.
  • Contributed to a positive work culture by maintaining open communication channels with colleagues and fostering a team-oriented approach to service delivery.
  • Consulted with clients to assess personal style preferences and unique needs.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during the service process.

Barber / Assistant Educator

The Gents Place
01.2023 - 02.2024
  • Consistently exceeded management expectations in performance evaluations, demonstrating dedication to the salon''s success and commitment to excellence in all areas of responsibility.
  • Improved barber efficiency by preparing workstations and tools for each client appointment.
  • Managed appointments effectively using scheduling software to minimize wait times and maximize customer satisfaction.
  • Assisted barbers with precision haircuts, ensuring clients received the desired style and look.

Barber

Floyd's 99 Barbershop
08.2022 - 01.2023
  • Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
  • Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
  • Answered incoming telephone calls and scheduled appointments for clients.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Continually honed personal barbering techniques to deliver consistent quality across all services provided to clients.
  • Consistently received positive performance reviews from guests.
  • Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.

Barber Travel Trainer

Lady Jane’s Haircuts for Men
01.2019 - 08.2022
  • Styled hair according to customer preferences.
  • Demonstrated exceptional time management skills to accommodate multiple appointments daily while minimizing wait times for clients.
  • Handled administrative tasks such as appointment scheduling, inventory management, and cash handling to ensure smooth salon operations.
  • Expanded clientele reach by offering unique services such as beard trims, hot towel shaves, and facial grooming treatments.
  • Provided exceptional customer service by addressing any concerns or issues promptly, ensuring clients left the salon feeling satisfied with their experience.
  • Stayed up-to-date with current trends in men''s grooming by participating in industry events, conferences, and training sessions.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Enhanced trainee engagement through interactive workshops and hands-on activities.
  • Facilitated team-building exercises to foster collaboration between department members.
  • Promoted a culture of continuous learning by advocating for professional development opportunities.

Customer Contact Associate

Quill.com
08.2019 - 06.2020
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Streamlined call handling processes for improved efficiency and reduced wait times.
  • Consistently achieved performance metrics, contributing to team success and overall company objectives.
  • Utilized inbound and outbound telephone techniques to solidify and build client relationships.
  • Provided excellent customer service and provided answers to client questions within set standards.
  • Upheld compliance standards throughout daily tasks, adhering to company policies regarding privacy protection and data security at all times.
  • Worked with multiple screens and programs to resolve customer issues.
  • Managed high call volumes while maintaining professionalism and empathy in challenging situations.

Education

Barbering Instructor Course -

Pivot Point
Bloomingdale, IL
08.2025

Barber License - Barbering

Tricoci University of Beauty Culture
Libertyville, IL
08.2019

Bachelor of Science - Marketing

Western Governors Univserity
Salt Lake City, UT
03-2029

Skills

  • Client management
  • Safety procedures
  • Multitasking Abilities
  • Quick learner
  • Team collaboration
  • Customer safety
  • Advanced communication skills
  • Strong leader
  • Opening and closing procedures
  • Networking expertise
  • Hair maintenance expert
  • Upselling services

Languages

English

Timeline

Barber

Floyd’s 99 Barbershop
05.2024 - Current

Barber / Assistant Educator

The Gents Place
01.2023 - 02.2024

Barber

Floyd's 99 Barbershop
08.2022 - 01.2023

Customer Contact Associate

Quill.com
08.2019 - 06.2020

Barber Travel Trainer

Lady Jane’s Haircuts for Men
01.2019 - 08.2022

Barbering Instructor Course -

Pivot Point

Barber License - Barbering

Tricoci University of Beauty Culture

Bachelor of Science - Marketing

Western Governors Univserity

Custom

Top Performer for Lady Jane’s Haircuts for Men in 2021

Similar Profiles

CREATE PROFILE