Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
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Katly Perez Escobar

Austin,TX

Summary

Motivated Trainer eager to help new hires advance in knowledge and abilities to meet career goals. Engaging and hands-on instructor with more than 2 years of related experience and superior planning and time management abilities.

Overview

3
3
years of professional experience

Work History

Certified Trainer

Potbelly's Sandwich Shop
02.2022 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees to maximize team performance.

Educational Consultant

SOUTHWESTERN ADVANTAGE COMPANY
05.2021 - 08.2021
  • Provided personalized customer service to parents and guardians regarding academic needs of students through phone calls, email and live video chat.
  • Worked with over 100 families to find their kids educational needs.
  • Sold educational books, apps, and resources door-to-door.


Education

BBA - Business Management

University of Texas
Austin, TX
05.2024

High School Diploma -

Northbrook High School
Houston, TX
05.2020

Houston Community College
Houston, TX
05.2020

Skills

  • Restaurant Operation
  • Equipment Preparation
  • Problem-Solving Strengths
  • Product and Service Knowledge
  • Inside and Outside Sales
  • Strategic Planning

Hobbies

Preparing to run 5k's

Languages

Spanish
Native or Bilingual

Timeline

Certified Trainer

Potbelly's Sandwich Shop
02.2022 - Current

Educational Consultant

SOUTHWESTERN ADVANTAGE COMPANY
05.2021 - 08.2021

BBA - Business Management

University of Texas

High School Diploma -

Northbrook High School

Houston Community College

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Katly Perez Escobar