Katlyn Bennett
Denton,NC
Summary
Accomplished Assistant Store Manager with a proven track record at Pierced Ministries And Rehab Services, enhancing customer satisfaction and streamlining operations. Expert in stock and order management, alongside motivational techniques, ensuring team efficiency and a positive customer experience. Achieved significant improvements in sales and service quality, demonstrating exceptional problem-solving and staff management skills.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
Pierced Ministries And Rehab Services
Thomasville, North Carolina
01.2021 - 05.2021
- Reviewed inventory and sales records to prepare reports for management and budget departments.
- Maintained a safe working environment by enforcing safety regulations.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Formed and sustained strategic relationships with clients.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Provided training to new employees on company policies and procedures.
- Organized weekly meetings with department heads to review progress on key objectives.
- Prepared staff work schedules and assigned team members to specific duties.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
Department Manager
Walmart
Thomasville, North Carolina
07.2013 - 07.2019
- Directed and coordinated products, services and sales activities.
- Resolved customer complaints regarding sales and service.
- Managed daily operations of sales department, including supervision of staff members.
Education
High School Diploma -
Homeschool
Thomasville, NC04-2012
Skills
- Stock management
- Motivational techniques
- Order management
- Verbal and written communication
- Customer service management
- Shift scheduling
- Issue resolution
- Store operations
- Staff management
- Customer experience
- Sales expertise
- Store organization
- Work Planning and Prioritization
- Attention to detail
- Problem-solving
- Workforce management
Timeline
Assistant Store Manager
Pierced Ministries And Rehab Services
01.2021 - 05.2021
Department Manager
Walmart
07.2013 - 07.2019
High School Diploma -
Homeschool
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